image
image

Go Back   macosx.com > Mac Help Forums > Hardware & Peripherals

Reply
 
Thread Tools
  #1  
Old February 2nd, 2008, 08:20 AM
Registered User
 
Join Date: Feb 2008
Posts: 1
Thanks: 0
Thanked 0 Times in 0 Posts
Jane2008 is on a distinguished road
Unhappy Problem connecting wireless Epson Stylus DX9400F printer

Hi everyone

I have a brand new week-old iMac (my first ever mac, and I love it) and whilst I had no problems connecting wirelessly to the internet via an Orange Livebox, and have also managed to install the wireless mouse and keyboard in a few seconds, I am losing the will to live in trying to install my (equally new) Epson Stylus DX9400F printer/scanner/fax/copier.

As I understand things, before trying to get it to work wirelessly, I first need to install the printer and scanner drivers etc. Although I've been following the installation disc to the letter, the mac can't seem to recognise the printer, and is telling me that there is no printer connected (even though at this stage of proceedings the mac and the printer are physically connected through a usb cable).

I come to a screen where there are several choices (default/fax/IP/Windows/Bluetooth/Appletalk/More) but there is
a)nothing under default

b) bluetooth under fax

c) Under IP I have a choice of either Line Printer Daemon or Internet Printing Protocol, but when I type the mac's IP address into the appropriate box and try to choose the driver, my Epson is not available in the drop down line (although there about 50 different Epson choices....I think mine is just about the only letter combination that ISN'T there!!!) and it is prompting me to choose "Generic postscript printer".

d)Windows there is nothing there

e) Bluetooth I have a choice of either Epson Firewire (which is won't allow me to select) or Epson TCP/IP

f) Under Appletalk there is nothing

g) Under more there is nothing....

So now I'm totally stuck! All the drivers seemed to install correctly, but the printer just won't appear on any list!

Does anyone have any idea which option I should be choosing?

I'm ready to throw the d*mn printer out of the window!!

Thanks in advance, Jane xoxox
Reply With Quote
  #2  
Old February 2nd, 2008, 09:52 AM
Tech
 
Join Date: Jun 2001
Location: Dover, DE
Posts: 3,869
Thanks: 0
Thanked 28 Times in 28 Posts
DeltaMac will become famous soon enough
Epson printers often struggle with the initial setup.
Make sure your printer software is up-to-date from this web page:
http://esupport.epson-europe.com/Pro...6ROEU003D&tc=6

If you have those updated drivers already installed - then shut your Mac off. Switch the printer off, then back on. Make sure that your wireless card is on, by looking at the network setup on the printer. Leave the USB cable attached to both the printer and your iMac.

Restart your iMac. Then go to your System Preferences/Print & Fax pane.
Do you see your printer in the list? If not wait for a couple of minutes to see if it appears. You may see 2 (or more) listings for your printer if you are patient for a couple of minutes.
Does your printer show up at all? If so, try to print.
Does your iMac have OS X 10.5 (Leopard)? Or 10.4.x (Tiger)?
__________________
Serendipity is a lucky guess !
Reply With Quote
  #3  
Old February 2nd, 2008, 04:37 PM
Volunteer Tech
 
Join Date: Oct 2001
Location: Chicago
Posts: 908
Thanks: 0
Thanked 1 Time in 1 Post
gsahli is on a distinguished road
I don't have Leopard. Isn't there a More Printers button somewhere in the Add Printer dialog? Click that, and then select the proprietary protocol Epson USB. That is how you select the driver provided by Epson.

The driver provided by Epson isn't capable of printing via network (except Mac-to-Mac sharing). If you want to do that, you will need to find a CUPS driver for your printer.
Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Forum Jump


All times are GMT -5. The time now is 06:52 AM.


Mac Support® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0
Copyright 2000-2008 DigitalCrowd, Inc.