dvd player not responding

jared2 · #1 January 3rd, 2005, 07:02 PM

this is a different issue than 'DVD player wont read DVD' posted by'Howard Stern'...

i have a powerbook g4 (1.5ghz, running 10.3.7)... i have played dvd's on this computer before and never had a problem. i tried playing a dvd recently and i get no response from the dvd player, and the dvd does not mount on the desktop. i have tried the dvd on my desktop g4, and in my home dvd player and it works fine. i tried burning a data dvd in toast, and the drive burns/reads that dvd fine, it just will not respond to movie dvd's.

i have repaired permissions, ran disk warrior on the drive, deleted the dvd player and reinstalled it, etc, etc...
looking for some advice on what else to try, or to see if anyone else has had this same problem.

thanks for any help.

Arden · #2 January 3rd, 2005, 07:10 PM

There might be a mechanical error. If nobody else has a suggestion that works, you'll most likely need to send it in.

ElDiabloConCaca · #3 January 3rd, 2005, 07:10 PM

What exactly is different from Howard Stern's problem? His DVD Player won't read an "Hidalgo" DVD, and it won't mount on the desktop -- yet it works fine in a set-top DVD player and on another computer. Sounds pretty similar.

Is it just this one DVD that won't play, or is it all DVDs on the PowerBook?

jared2 · #4 January 3rd, 2005, 09:42 PM

yeah thats the difference between my post and howard stern's... his computer 'plays most DVDs without a problem', and mine wont recognize ANY movie dvd.

DeltaMac · #5 January 3rd, 2005, 10:01 PM

Does the disk mount, and the DVD player work when you try a different user?

jared2 · #6 January 3rd, 2005, 10:33 PM

deltamac,
nope, i tried that too. disc doesnt mount even with a new user.
thanks.

ElDiabloConCaca · #7 January 3rd, 2005, 11:57 PM

I just read this on Macfixit.com:

Quote:

CDs/DVDs not mounting: Suggested fixes We've been covering an issue, reported by many readers, where CDs/DVDs refuse to mount since installing 10.3.7. We previously posted several suggested fixes, and readers have submitted a few more. "WBF" notes that deleting kernel extension caches worked for him:

"Go to /System/Library/ and delete Extensions.kextcache and Extensions.mkext" [You'll need to then restart; OS X will recreate these files at startup. -Ed]

And Paul Keller found that a setting in the CDs & DVDs pane of System Preferences fixed the problem for him:

"I checked the CDs & DVDs preference pane. The standard behaviour for blank CDs was set to ignore. I changed it to 'Ask what to do' and tried mounting the CD again which worked just fine."

jared2 · #8 January 4th, 2005, 01:50 PM

thanks ElDiabloConCaca...
i tried trashing those extensions, and still get the same problem... and i tried changing the pref's in the cd's & dvd's pref pane too, still nothing.
but from the looks of macfixit.com, alot of people are having this same issue.