image
image

Go Back   macosx.com > Mac Help Forums > Mac OS X System & Mac Software

Reply
 
Thread Tools
  #1  
Old July 21st, 2005, 01:23 PM
new_roti's Avatar
Registered User
 
Join Date: May 2002
Location: munich ( near Oktoberfest )
Posts: 84
Thanks: 0
Thanked 0 Times in 0 Posts
new_roti is on a distinguished road
cant play bought music with itunes

hi

i got a itunes problem. please help!

i want to buy (and test) the apple music store from itunes.
login ... buying ... and downloading was fine.
i could play my songs after i downloaded them.

now (one day later) i could not play my new songs again.
after reding some guides from apple i found out . that i have to be connected to my account with my machine. so i need a authorization.

ok... i tried to connect it .
advanced menue.... there it says Deauthorize Computer.
ok that means i got authorization or what. if i wnat to play a song nothing happens.
i tried to Deauthorize (to authorize later again) but nothing happens. there comes a message to with my apple id and pass... nothing happens.

it seams that i got authorization.

is there anyone who has an idea?

thanks

ps: i have allready made an itunes update to 4.9 before i bought the songs
__________________
G5 1.8 Dual with osx 10.3.5
Reply With Quote
  #2  
Old July 21st, 2005, 05:16 PM
ElDiabloConCaca's Avatar
U.S.D.A. Prime
 
Join Date: Aug 2001
Location: San Antonio, Texas
Posts: 10,273
Thanks: 3
Thanked 108 Times in 100 Posts
ElDiabloConCaca is a jewel in the roughElDiabloConCaca is a jewel in the roughElDiabloConCaca is a jewel in the rough
Quote:
Originally Posted by new_roti
i tried to Deauthorize (to authorize later again) but nothing happens. there comes a message to with my apple id and pass... nothing happens.
When this message pops up, are you entering your Apple ID and password, then clicking the "OK" button?

Also, you need to be connected to the internet in order to authorize songs, so if you're using some sort of dial-up method, you need to connect before trying to authorize.
__________________
Power Macintosh G4/500MHz "Yikes!" 10.4.11 Server • 1024MB • 3 x 120GB + 320GB • DVR-111D • 2 x Radeon 7000 PCI • 2 x 17" CRT
MacBook 2.0GHz Core 2 Duo - White 10.5.5 • 2048MB • 80GB • CD-RW/DVD-ROM
iPod Photo 60GB • iPod nano 1GB • AT&T DSL 6Mb/768k
http://www.jeffhoppe.com
Reply With Quote
  #3  
Old July 22nd, 2005, 11:33 AM
new_roti's Avatar
Registered User
 
Join Date: May 2002
Location: munich ( near Oktoberfest )
Posts: 84
Thanks: 0
Thanked 0 Times in 0 Posts
new_roti is on a distinguished road
Quote:
Originally Posted by ElDiabloConCaca
When this message pops up, are you entering your Apple ID and password, then clicking the "OK" button?

Also, you need to be connected to the internet in order to authorize songs, so if you're using some sort of dial-up method, you need to connect before trying to authorize.
hi
sure i'm entering mei id and pass press ok then nothing happens if i try to play a song.

no dial up. dsl !. internet is working great . i disabled my firewall. but that was not the reason. i wrote i mail to apple support. but they just send me a link with help i have seen before.
__________________
G5 1.8 Dual with osx 10.3.5
Reply With Quote
  #4  
Old July 22nd, 2005, 03:06 PM
ApeintheShell's Avatar
Registered User
 
Join Date: May 2002
Location: CO
Posts: 494
Thanks: 0
Thanked 0 Times in 0 Posts
ApeintheShell is on a distinguished road
I have a couple questions to ask:
Did you download the music from another computer and check back on your computer?
Did you logout and log back into the music store? Sometimes this fixes things.
How about check for 'Purchased Music' in the menu. Usually iTunes will tell you that all music is downloaded and if you have modified the playlist(deleted items) you cannot download the music again. I don't think you can retrieve your tunes somewhere else either.
Did all of your music completely download?
Did you burn your music to CDs, move to an iPod, another computer, and your own? Remember there is a limit on how many devices your music can go on.
Do you have your music stored on an external drive?
Speakers plugged in?
Need a hug?
__________________
1.66 ghz Intel Core Duo Mac Mini w/ Mac OS X 10.5.1,
400 mhz Power PC G3 iMac w/ Mac OS X 10.4.11,iPod Touch 16gb, Maxtor 80gb HD, Lacie 500gb and 250gb HD, 4th-generation 20gb iPod.
Reply With Quote
  #5  
Old July 23rd, 2005, 07:27 AM
new_roti's Avatar
Registered User
 
Join Date: May 2002
Location: munich ( near Oktoberfest )
Posts: 84
Thanks: 0
Thanked 0 Times in 0 Posts
new_roti is on a distinguished road
Quote:
Originally Posted by ApeintheShell
I have a couple questions to ask:
Did you download the music from another computer and check back on your computer?
hi. i downloaded the songs to my g5 . there i play the songs.

Quote:
Originally Posted by ApeintheShell
Did you logout and log back into the music store? Sometimes this fixes things.
How about check for 'Purchased Music' in the menu. Usually iTunes will tell you that all music is downloaded and if you have modified the playlist(deleted items) you cannot download the music again. I don't think you can retrieve your tunes somewhere else either.
Did all of your music completely download?
Did you burn your music to CDs, move to an iPod, another computer, and your own? Remember there is a limit on how many devices your music can go on.
Do you have your music stored on an external drive?
Speakers plugged in?
Need a hug?
i logged out an in about 1000 times.
but now there is something new.
i bought another song. this song i could play quite good. if i want to play it itunes ask first time for me id and pass... then it plays.
the songs i bought 3 days before dont play. they have a diffrend extension .mp3 (AAC) the new (which i could play ) is an M4p (AAC)

in my account info from the store it says now there is 1 mac able to play songs. this was'nt before i made my second buy.

how can i find out if me music if complete loaded (it seams so they had a lot MB one song about 6 MB)

it must be right ploblem in itunes or system or itunes... no plan
__________________
G5 1.8 Dual with osx 10.3.5
Reply With Quote
  #6  
Old July 23rd, 2005, 12:01 PM
ElDiabloConCaca's Avatar
U.S.D.A. Prime
 
Join Date: Aug 2001
Location: San Antonio, Texas
Posts: 10,273
Thanks: 3
Thanked 108 Times in 100 Posts
ElDiabloConCaca is a jewel in the roughElDiabloConCaca is a jewel in the roughElDiabloConCaca is a jewel in the rough
Quote:
Originally Posted by new_roti
they have a diffrend extension .mp3 (AAC) the new (which i could play ) is an M4p (AAC)
This doesn't make sense -- you can't have a file that's both an MP3 and an AAC at the same time -- it's either one or the other.

If the extension of the file is MP3, then it's an MP3 file.

If the extension of the file is M4A or M4P, then it's an AAC file. If it's M4A, it's an unprotected AAC file. If it's M4P, then it's a protected AAC file, probably purchased from the iTunes music store.

Which of these above files are giving you problems? If it's the MP3 files, what kind of file do they show up as (show the file type column in iTunes). If they appear as QuickTime Media Files or something like that, then there is a fix available (I'm searching for it now...).
__________________
Power Macintosh G4/500MHz "Yikes!" 10.4.11 Server • 1024MB • 3 x 120GB + 320GB • DVR-111D • 2 x Radeon 7000 PCI • 2 x 17" CRT
MacBook 2.0GHz Core 2 Duo - White 10.5.5 • 2048MB • 80GB • CD-RW/DVD-ROM
iPod Photo 60GB • iPod nano 1GB • AT&T DSL 6Mb/768k
http://www.jeffhoppe.com
Reply With Quote
  #7  
Old July 23rd, 2005, 12:37 PM
new_roti's Avatar
Registered User
 
Join Date: May 2002
Location: munich ( near Oktoberfest )
Posts: 84
Thanks: 0
Thanked 0 Times in 0 Posts
new_roti is on a distinguished road
Quote:
Originally Posted by ElDiabloConCaca
This doesn't make sense -- you can't have a file that's both an MP3 and an AAC at the same time -- it's either one or the other.
may be ... sure i have bought mp3 files and one m4p. if i look to the info of the mp3 file its says they are AAC files ?!?!

Quote:
Originally Posted by ElDiabloConCaca
If the extension of the file is MP3, then it's an MP3 file.
sure... but not these files i think.

Quote:
Originally Posted by ElDiabloConCaca
If the extension of the file is M4A or M4P, then it's an AAC file. If it's M4A, it's an unprotected AAC file. If it's M4P, then it's a protected AAC file, probably purchased from the iTunes music store.
u r right the m4p is protected. but the mp3s too?
i renemed one of the (funny) mp3 aac files to . m4p....
Wonder! now i can play it but its not very good quality i hear a nack nack every second. what a shit.

Quote:
Originally Posted by ElDiabloConCaca
Which of these above files are giving you problems? If it's the MP3 files, what kind of file do they show up as (show the file type column in iTunes). If they appear as QuickTime Media Files or something like that, then there is a fix available (I'm searching for it now...).
defnetly the mp3s. filetypy is "protected AAC-Audiofile". would be great if there is something to repair these. if i want to play the renamed file in finder vie quicktime there come comes a message that i have to update QT. hope that solves the problem.
__________________
G5 1.8 Dual with osx 10.3.5
Reply With Quote
  #8  
Old July 23rd, 2005, 05:34 PM
ElDiabloConCaca's Avatar
U.S.D.A. Prime
 
Join Date: Aug 2001
Location: San Antonio, Texas
Posts: 10,273
Thanks: 3
Thanked 108 Times in 100 Posts
ElDiabloConCaca is a jewel in the roughElDiabloConCaca is a jewel in the roughElDiabloConCaca is a jewel in the rough
Well, I really don't know what's going on, but it seems like there's two possibilities:

1. iTunes is incorrectly reporting that MP3 files are AAC files
2. The actual extensions of the files got changed somehow -- a "Protected AAC Audio File" should just about always have the extension M4P, not MP3.

Have you ever run some sort of batch file renaming program, like MP3Rage or something? I'm thinking if so, that 3rd party program may have erroneously renamed some of your AAC files to have an MP3 extension or something... maybe you've renamed these files to have a different extension?

I just don't know... it seems your problems may extend deeper than simply not being able to play some songs... your file extensions are screwy or iTunes is reporting screwy file types, which is definitely not normal.

You say you purchased an MP3 file -- this wasn't from the iTMS (they don't sell MP3s at all), and so it is probably not compatible with iTunes. If it's some protected MP3 file from another online music store, then iTunes most likely will not play it I'm guessing (since it doesn't have whatever decoding information for the protection on the file).
__________________
Power Macintosh G4/500MHz "Yikes!" 10.4.11 Server • 1024MB • 3 x 120GB + 320GB • DVR-111D • 2 x Radeon 7000 PCI • 2 x 17" CRT
MacBook 2.0GHz Core 2 Duo - White 10.5.5 • 2048MB • 80GB • CD-RW/DVD-ROM
iPod Photo 60GB • iPod nano 1GB • AT&T DSL 6Mb/768k
http://www.jeffhoppe.com
Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off
Forum Jump


All times are GMT -5. The time now is 10:48 PM.


Mac Support® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Friendly URLs by vBSEO 3.1.0
Copyright 2000-2008 DigitalCrowd, Inc.