Mail is messed up

[wicky]

My Mail program is messed up! Can anybody suggest a way to sort it out that doesn't include re-installing the OS?

The two issues are:

1. It no longer displays a little red email count on the dock icon... infact it doesn't notify me about new mail at all!

2. The header part of the emails (where it says who it's from, the subject, etc.,) are disjointed and span half the screen depth. This is a bit difficult to explain, but instead of being 5 lines deep (from, subject, date, to, & attachment), the head section is now more like anything from 20 to 250 lines deep. ..... what can I say, it's broken!

I've tried trashing pref's, but it's still messed up.

Any ideas??

[cmcclain]

grrrrr, im having the same problem!!! dont really care so much about the red dot issue, but the multiple blank lines in the header are driving me crazy!!!!!!!

[wicky]

This is a really old thread now, and I had assumed it was an issue that had been sorted out. I ended up reinstalling the whole OS.

There may be an easier way these days though!!

[cmcclain]

yeah, i had this problem long time ago on my last mac. just got a new G5 2 weeks ago and it has reared it's ugly head again. [sigh]

im thinking it's a font thing. driving me crazy.

[cmcclain]

it is a font thing. using font book, i disabled all of my personal fonts and started turning on mac OS installed fonts... one group at a time. once i turned on the "PDF" fonts. the mail header issue was resolved.... upon further investigation and process of illimination. it is the "helvetica" within "PDF".

YEAH!

...OH, and it's the "courier" in "PDF" that shows the number of unread emails in the red dot in the doc.

hope this helps others.

cheers.

[jbarley]

Originally Posted by wicky

My Mail program is messed up! Can anybody suggest a way to sort it out that doesn't include re-installing the OS?

The two issues are:

1. It no longer displays a little red email count on the dock icon... infact it doesn't notify me about new mail at all!

2. The header part of the emails (where it says who it's from, the subject, etc.,) are disjointed and span half the screen depth. This is a bit difficult to explain, but instead of being 5 lines deep (from, subject, date, to, & attachment), the head section is now more like anything from 20 to 250 lines deep. ..... what can I say, it's broken!

I've tried trashing pref's, but it's still messed up.

Any ideas??

Check "Mail - Preferences - Viewing"
Top entry "Show Header Detail"
you can customize your headers here, normally set to "Default"

jb.

[cmcclain]

yes, you can customize your headers in the preferences, BUT if you don't have the installed helvetica open, then mail will display anywhere from 20-250 empty lines within the headers. tried that long ago.

thanks for the tip.

[cmcclain]

you can see an example of what it was doing here:

Weird Mail Header Problem