Video email blocking messages

[smbokowski]

Hi,
My relative sent me a video email message and it appears to just hang there and is stuck. The message has not shown up- I can see the message coming. I have only 57k dial up. My relative has dsl. What can I do? Im using
Mac os X . version 10.2.4 and Mail 1.2.3 (v551).

Bellsouth emailed me this message. ...........
Dear BellSouth Customer,

We could not deliver the following new e-mail message to your mailbox. When this message was generated, delivery of the message would have caused your mailbox on the BellSouth Mail Server to exceed its size limit.

* Size limit (capacity) per mailbox: Dial/FastAccess DSL Lite = 10MB; FastAccess DSL Ultra/Extreme = 250MB

Thanks.
Shaun B.

[bobw]

The file is larger than you're allowed on your ISP service. Not much you can do.

[sourcehound]

A gmail account can easily handle a file that large, as can .mac. A gmail account is free, but you'll need an invite by someone who already has one. .Mac has lots of excellent features.

Originally Posted by smbokowski

Hi,
My relative sent me a video email message and it appears to just hang there and is stuck. The message has not shown up- I can see the message coming. I have only 57k dial up. My relative has dsl. What can I do? Im using
Mac os X . version 10.2.4 and Mail 1.2.3 (v551).

Bellsouth emailed me this message. ...........
Dear BellSouth Customer,

We could not deliver the following new e-mail message to your mailbox. When this message was generated, delivery of the message would have caused your mailbox on the BellSouth Mail Server to exceed its size limit.

* Size limit (capacity) per mailbox: Dial/FastAccess DSL Lite = 10MB; FastAccess DSL Ultra/Extreme = 250MB

Thanks.
Shaun B.

[smbokowski]

How do I get rid of video email message? I will do anything to get rid of it,
even if it means deleting everything on my email account . What are my options? How can I clean up my email account / program? Can bellsouth help me get rid of this message?

Thanks
Shaun B.

[bobw]

Can you log into Bell South for web based email? If you can, do that and delete it from there.

[ra3ndy]

It all depends on how you manage your email. If you use a client (Mail, Outlook, Entourage, etc) and the message isn't showing up, then perhaps Bellsouth could delete it for you.

Or, since BellSouth is now part of SBC Yahoo! you should be able to log into your email via the internet. Perhaps then the message would show up there and you can delete it.

[ra3ndy]

bobw beat me to the answer Guess that's why he's the superMacMod.

[smbokowski]

Thanks, that was easy

Shaun B.