Can't access Mac OS Help files

[kathy490]

Clicking on Mac Help results only in the help window opening without any response to links or typed questions. Spotlight brings up Help Viewer, with the path "System/Library/Core Services" and opens the Mac OS Help window, but no links work. What is the correct path? Is this my problem?

Previously I unknowingly moved a library folder and lost Mac Help, email messages, address book, etc. I found that file in Spotlight and moved it to it's correct location, and all worked fine. (I think Mac help came back, but am not certain I tried it.)

I appreciate any help you can give me. As a Mac newby I'm learning fast!

[jh2112]

Try downloading Onyx and using it to reset the help files.
http://www.titanium.free.fr/pgs/english.html
Hope this helps, it usually works for me

[simbalala]

This post in the Apple Forums solved the problem for me

http://discussions.apple.com/message...187323#1187323

There's more in that thread I've not read yet but start there.

The only folder I've ever made read only (after deletion and recreation) is

/Users/xxxxx/Library/Caches/com.apple.helpui/Mac Help

and it's been working for quite a while. I'm running 10.4.5 and no updates have solved the problem yet.