Un-Installing Software From MAC

[angeloreyes27]

Hi i drag and dropped the old version software to the trash can like loads of people have told me but.... when i run the newer application it tells me that there is a software with the same serial no. on the system but it has already been deleted how can i solve this problem?????

[barhar]

'... i drag and dropped the old version software to the trash ...' - and this software (application) had a name?

If you downloaded the application (or its installer) - please provide the web site url.

[simbalala]

One easy way that may work.

Download AppZapper ( http://www.appzapper.com/ , it's free for five trys).

Then use it to remove your new install. It should pick up most components, it's gotten pretty good.

Then try a fresh install of your new app.

[macworks]

Depending on the program you deleted, there may be other files on your system that work with the application. Check your home folder > Library > Preferences for files that might contain settings for the software and remove them. Also check /Library/Application Support and look for a folder that corresponds to the software you deleted. First try moving the folder to your desktop, the install the new software again and test.

Note that if you're removing Illustrator and reinstalling it and you have Photoshop or Acrobat Reader on your machine, DO NOT remove the "Adobe" folder from Application Support unless you are prepared to reinstall all of your Adobe applications.