HOW TO solve my MICROSOFT Office woes

joycelynho · #1 March 12th, 2007, 12:12 PM

Hi,
Can someone explain why there will be an error message displaying this:
"An unexpected error occurred while trying to load the Microsoft Framework Library" whenever I exit my Office applications?

Also, I'm looking for Office Access to do my work but my current Office doesn't come it. Is there any way or means to obtain the right version?

Do advise as this entire swap to MacBook are killing my brain cells.

ElDiabloConCaca · #2 March 12th, 2007, 02:44 PM

Access only exists for Microsoft Windows... no other operating system can run Microsoft Access, and Microsoft does not offer Access for anything other than Microsoft Windows. You are stuck using Microsoft Windows if you want to use Access.

Have you updated your Office applications to the current version? You can download the Microsoft Office updaters from mactopia.com.

pds · #3 March 12th, 2007, 04:14 PM

Jocelyn

Sorry to hear your switch is so painful. As El Diablo has said - Access is Windows only. If the need is strong, you can set up the Mac to run it either with the free to use Boot Camp from Apple or in a virtual machine such as Parallels or VMware. In either case, you'll need a copy of Windows (XP for Boot Camp - any for the virtual machines) AND a copy of Office for Windows.

I don't know about the other glitch, but have had trouble with Office unexpectedly quitting due to corrupt fonts. You may want to run FontBook (in the Applications folder) to check the fonts and disable any that are bad.

As to killing brain cells, stress will do that. Remember to breathe.

joycelynho · #4 March 13th, 2007, 10:37 AM

Thanks ElDiabloConCaca & pds for telling me about the non-availability for Access. I'll figure something out to transfer my data from Access onto a medium suitable for Mac usage.

pds, could you advise me how do I know which fonts are corrupted and how do I go about disabling them? Can I just do a direct delete or do I have to click onto something to disable it? Pardon me if I sound silly as I'm really confused about this whole Mac thing.

MisterMe · #5 March 13th, 2007, 11:15 AM

Launch FontBook. It is fairly straightforward.

Kees Buijs · #6 March 13th, 2007, 11:39 AM

Quote:

Originally Posted by joycelynho

Thanks ElDiabloConCaca & pds for telling me about the non-availability for Access. I'll figure something out to transfer my data from Access onto a medium suitable for Mac usage.

pds, could you advise me how do I know which fonts are corrupted and how do I go about disabling them? Can I just do a direct delete or do I have to click onto something to disable it? Pardon me if I sound silly as I'm really confused about this whole Mac thing.

You can move them to a temporary directory, making it a lot easier to recovering (some of) them.

Good luck, Kees

supanatral · #7 March 14th, 2007, 09:02 AM

I havn't used it for microsoft office but crossover allows you to install the windows version of office on your mac.

pds · #8 March 14th, 2007, 12:49 PM

I guess if you have fired up FontBook you will have figured out how to check the fonts, and how to disable them. Of course that may or may not have solved the problem with Office. If it didn't there are a few routine steps you can take to try to sort it out.

Tossing the preferences is always fun. Programs look for preferences when they start up and if they aren't there, they create new ones. So it is not unlike resetting the program to default. Just throw away the folder Microsoft User Data that is hiding in the Documents Folder.***EDIT move it to another folder first, then you can toss it after things start working***

If that doesn't work - you could make a new user. (There are a lot of other preference-type files strewn around the user's library and making a new user is easier than trying to find them all.) Try using Office in it for a while and if the problem is solved, you could migrate all your data to the new user and trash the old one.

There are a few *nix commands that should be run periodically that seem to make my system more responsive. I run them manually from the terminal, but they are included in shareware utility programs like MacJanitor and Onyx (IIRC don't have them so I'm not 100% sure).

Someone around here used to recommend a permission repair for every wonky quirk of the system. It is surely not a fix-all, but it wouldn't hurt. Run Disk Utility and choose Repair Disk Permissions. Office has been know to generate more than a few permission problems.

Good luck - let us know how it turns out.
Breathe.