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#1
December 5th, 2007, 06:02 PM
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 Fax cover page doesn't transmit Anyone have any idea as to how to get the "Fax cover sheet" option to work? I can send/receive faxes, have chosen "use cover page" when doing the FAX PDF, can send the fax, but only the pdf goes through. No cover page. Under "print and fax" there's nothing there except phone number, rings, etc. Under "Set up fax modem" there's a popup window that basically tells you you have a printer and an internal modem. And there's "installable options" that has never shown anything for eight years and three systems. And, of course, my FAX PRINTER model name doesn't exist. Should that be set at generic? (It does work, however, with nothing selected, unless, this is tied into the cover sheet dilemma which means it doesn't work. :-) However, I could change the "FAX NAME" and "LOCATION?" Would that help in terms of the cover sheet?  |
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#2
December 11th, 2007, 01:36 PM
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| fax cover sheet woes I am having the exact same problem - the fax cover page worked fine the last couple of months - but about 2 weeks ago it starting not transmitting the fax cover sheet - it is that way on both of our macs and on all the programs - please, any help would be appreciated |
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#3
December 11th, 2007, 01:57 PM
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| Wonder if it's a TIGER problem? I hadn't used in quite a while, probably before I upgraded to Tiger 10.4.11. Wonder if that's the problem? |
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#5
December 11th, 2007, 02:07 PM
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| Guess you could always just save a fax cover on the desktop fill it out and attach to the new doc, but that's a little tedious. |
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#6
December 11th, 2007, 02:35 PM
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 that's what I'm doing now  ) - or i make my document a pdf - and I have a old cover page the way we used to do it - save that as a pdf and combine them in acrobat reader then send the fax - what a pain!!!!!!!!There was another post in here and she said "My fax cover page in tiger has disappeared. When I try to fax something, I hit File then Print. Under Presets there is a menu where I have Standards selected. There is a menu under that beginning with Copies and Pages, which includes a fax cover page. When I hit PDF then Fax PDF, my preset Copies and Pages changes to Item 1. There are no other options beside Item 1. The fax cover page has disappeared. It worked the very first time that I faxed something but not since. Do you have a fix for this problem? Any help would be greatly appreciated! Thanks!" Please somebody help up...... |
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#7
December 14th, 2007, 11:52 PM
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| Fax Cover Sheet Problems The same thing is happening to me and I called Mac help today and they have no idea what's going on, however, they'll get back to me in several days. The man I talked to today at Apple Care said my fax cover sheet was different from his and mine should have printer options over the TO: on the cover sheet and mine doesn't, but his did have that option. So it appears I'm missing something critical on my Fax Cover Sheet Form. |
