Mail 2.1.2 crashing after update to 10.4.11

KochFoto · #1 February 11th, 2008, 02:54 PM

Today i updated to OS X 10.4.11 and now my Mail program is crashing when it attempts to "get mail." Any ideas on how to resolve the issue would be great.
Thanks,
:jonah

KochFoto · #2 February 11th, 2008, 03:09 PM

I just tried to send and mail and had no problems. It only crashes when it tries to get mail from both my .Mac account and my email host server.
Any thoughts?
:jonah

Satcomer · #3 February 11th, 2008, 03:13 PM

Try delete the accounts then re-add them. Plus in Mail go the the menu item "Window" and select 'Connect Doctor'. It will help you find out what's going on.

Plus re-index Mail by open /Applications/Utilities/Terminal and paste this command in to re-index Mail: sqlite3 ~/Library/Mail/Envelope\ Index vacuum index; .

It will take a while if you have a large email library.

KochFoto · #4 February 11th, 2008, 07:46 PM

Hi Satcomer,
Thanks for the help.
I tried the re-indexing but no difference. When i tried the Connect Dr. everything checked out.
Thanks,
:jonah

Satcomer · #5 February 12th, 2008, 10:48 AM

Well throw out Mail Preferences in /YourHardDrive/Users/YourUserName/Library/Preferences/com.apple.mail.plist and see if that helps (make a backup just in case).

KochFoto · #6 February 13th, 2008, 09:35 AM

Thanks again Satcomer.
I did throw away com.apple.mail.plist but there was no change. People have suggested i throw away Mail.app and reinstall. How is this done without reinstalling the whole systems software, can i just install Mail.app? How would i save my folders and filed mail?
Thanks,
:jonah

Satcomer · #7 February 13th, 2008, 12:08 PM

To re-install apps from your install disk can be done with the third party application Pacifist.

You will find your saved emails are kept in the folder /YourHardDrive/Users/YourUserName/Library/Mail/ .