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Old September 15th, 2003, 07:16 PM
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problems with Toast stalling before burning

just recently i have been having problems with Toast Titanium 5.2.1. everything works fine up untill the pre-burn verification of files is complete. at that point it just stalls and the cursor spins forever. process viewer shows it taking up huge amounts of cpu but only 3.5 to 3.9 % of memory. i increased ram usage to the max 64 mb. still no change. i'm attempting to burn a data cd - mixed mac os extended and pc format. i don't use toast that often, but relatively recent cd copies went fine and this same data burns fine from a disc image with apple's cd burner. however, i would prefer the hybrid format.

anyone else experience anything similar or have any ideas? everything in my sig should be up to date as far as my setup.
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Old September 15th, 2003, 09:32 PM
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Permissions? Disk repair?...

Also check the link in my signature.
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Old September 16th, 2003, 03:02 AM
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no, i've done those recently.
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Old September 16th, 2003, 07:45 AM
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Try trashing the Toast/Roxio preference file.
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Old September 16th, 2003, 03:30 PM
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good suggestion bob and i really thought you had it when i went to do so. there were 2 seperate prefs file - a .plist and a pref. but deleting them both did nada. i have also reupdated from 5.2 to 5.2.1 using roxio's recomendations of unmounting drives, and deleting prefs. still no change.

one thing that puzzles me is that roxio says to delete the roxio file in /library/application support and i don't find that file in either library. it doesn't put it there after the update and it wasn't there before. i have even go so far as to redownload the updater directly from roxio to be sure it is not corrupted.

i've also closed my open modem port as suggested by arden's sig link. none of the rest of the suggestions seem to apply to me. (especially all the stuff about norton!!)

it's also curious to me that i rarely see the spinning ball anywhere else yet on the other mac in the house there seems to be a regular issue with it on certain websites and with mail.app.

this one has me puzzled. i would guess that the large number of small files in the data was a factor, but my most recent data burns were even larger and there was no problem.
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Old September 16th, 2003, 03:38 PM
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Did you try to remode the installed Toast and reinstall both the app and the update? After installing both parts, repair permissions and try to burn... What gives? Let us know...
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Old September 16th, 2003, 03:46 PM
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I do have that Roxio folder in Library>Application support. It has two files in it;

TDIXController.kext
TDIXSupport

I don't know what version of Toast they're from, I have 5.1, 5.1.4, 5.2.1 and 6.0 on my system, but I do know they aren't from version 6 from the dates.

I would trash Toast and all it's files and reinstall.
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Old September 17th, 2003, 01:03 AM
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no files with TDIX on the drive anywhere. i'll have to assume they were part of an older version.

ok, i trashed all my toast files except for my 5.1 and then reupdated. no change. (don't really want to reinstall from scratch since my version is an os 9 intall). but it will burn a disc image of the same data with no problem. so i'm back to thinking that it might be the large number of files.

the reason i want to burn this data is to back it up so i can delete it before i defragment. it might be that some of these files are among the fragmented ones. but i would expect to hear my drive grinding all over the place instead of stalling if that were the case. i would also think this would more likely effect the burn process than the preburn. it'll likely be a day or 2 before i have time to defrag and see if that helps future burns.

one little observation - seems that 'locate.database' needs its permissions repaired nearly every time i run disk utility. any ideas on what would cause this particular problem? it sounds like a file that could effect a search function and cause a stall but that's just a guess as i really know nothing about what it is used for.
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