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Old October 16th, 2003, 06:26 PM
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Angry apple dvd player problem

Hi Guys...

I need your help again. Suddenly Apple DVD player started producing an error message and quit. It says "serious error has occured (unknown error)" something like that. It was working just fine..

I guess that it started to happen after I upgrade the system (Power Book G4 15") to 10.2.8.

Does anybody have similar problems?
How would I fix it?

Thank you ,
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Old October 16th, 2003, 11:38 PM
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Did you check your error logs? What do they say?
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Old October 17th, 2003, 01:27 AM
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How do I check the error log?
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Old October 17th, 2003, 01:32 AM
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/Applications/Utilities/Console

then from File menu, Open Log and select the one that includes in the name the "DVD"
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Old October 17th, 2003, 02:02 AM
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I don't see any DVD crash log file.
I searched all the files containing DVD but I still don't see any crash file. I deleted the "pref" file to see if it is going to help but it did not. Same problem persists:
"DVD player encountered a serious error."
(Unknown error: xxxxxxxxx)
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Old October 17th, 2003, 03:52 AM
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Did you search by filename or by content? Push Cmd-F to bring up the advanced search option, and search by content for "DVD."
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Old October 17th, 2003, 07:54 AM
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Yes. I did filename search. Nothing about "crash" came out. It is very weird.

I booted the powerbook in 9.2 and 9.2 apple dvd player works fine.

Is it possible to re-install dvd player alone separately from jaguar installation cd?
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Old October 17th, 2003, 01:19 PM
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Yes. Use the application PACIFIST . You can extract and install the DVD package from the Jaguar CD.
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