New to Mac and Tiger and internet connection problem

[Dej]

Hello,

Yesterday my girlfriend took deliver of her sexy new G4 15" powerbook. So I popped over to see what the fuss is about these Mac's and read over the manualls and help with any installation if needed.

Mac OSX already installed, on swithching on we ran through a series of set ups which included to the wireless net that she has at home. No problems there, had inetrnet connection. Then there were a series of updates which we loaded up, this took an hour but all seemed fine, we even bought a few tracks off iTunes to test.

Then we decided to install Tiger, Put the DVD in off we went. During set up stage no connection was apparent, however flatmates pc laptop had no problem connecting yet we had connection 60 minutes earlier. Retried again and the powerbook seemed to have locked, I had to Force Quit the set up after a period of time trying to establish a connection.

Tried again this morning and again no connection however we ran a connection diagnostic and it did state to get in touch with network provider but just cant understand why it worked only 60 minutes before and still works with pc's?

Any ideas? Also can we uninstall Tiger and revert to Panther, we have the Panther installation disks, is it a matter of just putting those in and installing, will this uninstall Tiger?

Apologies but Im new to Mac, the read me file that came with Tiger just states how to install.

Many thanks!!!!!

What have I done wrong?

[Tommo]

Installed Tiger would be my guess. It did exactly the same thing to my internet connection. In the past Apple have liked to 'tweak' some of the networking structure which in some cases causes it to stop working properly and they appear to have done this again.

The only way to revert back to Panther would be to do a clean install which would wipe the exisiting file system.

Sorry can't be more help.

[Dej]

Would you recommend a clean install? we have no work on the machine, only two songs that were downloaded which we're not fussed over if we lose. Or should we take the machine to an Apple store to get the techs to install Tiger? A friend suggested waiting for a probable update to Tiger and downloading that, however if we have no internet connection how do we do that ?

[fryke]

I would do a clean install of Tiger, then. That should be the best thing to do.

[Tommo]

Yep, I'd go for a clean Panther install, unless you have time to play then I'd try a clean Tiger build first and go back to Panther if it doesn't work.

[fryke]

No, clean Tiger install, definitely. With a clean Tiger install, there should be no of these connection issues.

[HomunQlus]

Clean install. Never upgrade, only update. Wipe it all, do a clean install. Did no harm to my wireless connection on my 15" PB.

[Dej]

Thanks everyone, much appreciated.

Clean install it will be. Unfortunately I dont have the G4 manual at work with me. Does it specify steps to doing a clean install? If not is there a link anyone can point me to that does show the steps of doing this?

Finally, as a clean install, do I have to first install Panther OSX then Tiger as when we installed Tiger it specified that we had to have a previous version of OSX for this to work (which it stated to have found when we done this last night)...hence I think the disk is just an upgrade!?! Anyone agree that the manuals are quite limited in scope for someone new to Apple? Reading them gave me a false sense that this was going to be too easy.

again, many thanks!