Mac Folders shared, SMB problems

ktwdallas · #1 January 15th, 2008, 02:21 PM

Okay, I'm kind of confused and hoping for some help. I have two machines in the office, a Mac and an XP Windows Machine. We had Tiger installed, have a huge library of folders on an internal drive on the Mac that was shared (via Sharepoints) so the Windows machine could log on with their own account.

We have since upgraded to Leopard. The XP machine can still connect, but any of the folder names created on the Mac since the Leopard upgrade get converted into screwy short names. For example, the folder name "160 801-528 Beatty st." is viewed on the Windows machine as "13KUZW~7".

I know normally things like this are related to very long file or folder names, but this name is only 22 characters. And as I said, any folders that were created on Tiger still show up even if they're longer (such as "467 TH1-1420 Strathmore Mews").

Attempting to go into the short foldername from the Windows machine results in an error message "\\server\path\13KUZW~7 refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."

**Giaguara** · #2 January 16th, 2008, 03:09 AM

You are looking at the temp folder. Typically the temp folders are not shared, so even if Windows says "13KUZW~7" the folder you want is "160 801-528 Beatty st.", with its full path, and the correct folder set to be shared.

ktwdallas · #3 January 16th, 2008, 05:01 PM

But that's all that's showing.. I've pasted two screenshots below, what it looks like on the Mac and what it looks like through XP.. the one correct folder is one that was created on Tiger.. the other three are new.

http://www.eightounce.com/images/mac.jpg
http://www.eightounce.com/images/winxp.jpg

Satcomer · #4 January 16th, 2008, 05:26 PM

See what would happen if you re-named one of the folders with a simple one word name. I am wondering if the way name characters are displayed in Leopard is different to Windows XP.

ktwdallas · #5 January 16th, 2008, 08:25 PM

That does work. I renamed a folder just with a number, like 567 and it appears correctly in XP. We've had to do that as a workaround but long term the full address info for the folder name is important.

ktwdallas · #6 January 17th, 2008, 12:11 PM

Okay, apparently the problem was that if the folder name ended in a period or ended with a space, that's causing the filename to screw up. Since we copy addresses out of our database, they frequently were ending with "St." and Samba's not liking that too much (or a whitespace character at the end).

Satcomer · #7 January 17th, 2008, 03:58 PM

Quote:

Originally Posted by ktwdallas

Okay, apparently the problem was that if the folder name ended in a period or ended with a space, that's causing the filename to screw up. Since we copy addresses out of our database, they frequently were ending with "St." and Samba's not liking that too much (or a whitespace character at the end).

Maybe you should write a bug report to Apple at Apple FeedBack. Some engineer might take notice.

ktwdallas · #8 January 17th, 2008, 07:09 PM

Actually, I already logged into my ADC account and gave them a bug report. Thanks!