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TICKET ARCHIVE -> 1. Filevault 2. Dashboard

anchorbooks - May 13, 2008 - 11:44 am

Running Mac OS 10.4.11 on a MacBook ( Intel ).

1. Unable to turn Filevault off. Have followed instructions numerous times.

2. Have lost all widgets. Tried downloading from Apple site, but none will install.

Your help will be appreciated.

Thanks

George Thomson

RAMPCHECK - May 13, 2008 - 10:34 pm

Sounds like your file vault image is damaged. The only option you have is to back up the data in the image and erase and install.


Take care

anchorbooks - May 15, 2008 - 6:22 pm

Thanks for your suggestion. I was afraid that would be your answer.
( I'm assuming a complete reinstall? )

I hadn't thought about it when I wrote, but is there any chance I can transfer something from my desktop, also running Tiger?

I copied the Dashboard application from my desktop - totally empty - but I'm still unable to install any widgets. ( Shouldn't there be widgets in the application I transferred? )

Thanks again.

George

TechSupport - May 18, 2008 - 6:30 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=300568

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.