Ticket Options
Question Profile
| DATE | May 13, 2008 |
| TICKET | #337386 |
| STATUS | Closed |
| SUBJECT | Acrobat PDF Printer Driver has vanished |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Peripherals: Printers, Scanners or other Connected Devices |
| DESC | Other Printers |
| DESC | |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | PowerPC G5 |
| PROC | Dual 2.5 GHz |
| RAM | 1.5 GB DDR SDRAM |
| DRIVE | 160 GB |
| NAME | David |
| USERNAME | thecatoman |
| TECHNICAL | Lots of Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> Acrobat PDF Printer Driver has vanished
thecatoman - May 13, 2008 - 1:28 am
After installing the latest Acrobat Reader update (not sure that has anything to do with what happened, but it's the only software update that was recently accomplished), my Acrobat PDF Panther 6 and Tiger printer drivers no longer show up in the Printer Setup Utility. My LaserJet 4000 shows up. My Canon 1990 shows up. But the Acrobat PDF Printer that used to show up no longer does. I can no longer PRINT to PDF. I can still EXPORT to PDF successfully, but I could always create a better PDF using the PRINT command instead of the EXPORT command. And, I just want to find out why the driver suddenly disappeared after being there and working for many years. Please advise.
Natobasso - May 14, 2008 - 12:19 am
Do you not have Print As PDF option in your print dialogs?
Try re adding the pdf printer driver in Print Center, but first repair permissions and restart. Let me know what happens.
Try re adding the pdf printer driver in Print Center, but first repair permissions and restart. Let me know what happens.
thecatoman - May 14, 2008 - 4:31 am
I have PRINT as PDF in my list of print drivers available (like in quark, etc.)...BUT...when I attempt to use it, the PDF Printer goes immediately into Stopped mode and will not output the PDF. the document in queue just sits there.
Repair permissions seemed to have no effect. When I try to ADD printer, the Acrobat Driver no longer appears.
Repair permissions seemed to have no effect. When I try to ADD printer, the Acrobat Driver no longer appears.
Natobasso - May 15, 2008 - 9:38 am
Acrobat Reader is a self-contained, free app, and wouldn't ever come with the Acrobat printer description file. Did you at one time have Acrobat Professional installed on your machine? This app would give you the printer driver. I can only imagine the latest reader wiped out your printer driver because it's older.
If you have Acrobat Pro, reinstall it and see if the driver comes back. If not, you'll need to get Acrobat Pro to get the driver back. Or download the drivers here:
http://www.adobe.com/products/printe...macintosh.html
Try the last option (download drivers link) first. Might fix your situation.
If you have Acrobat Pro, reinstall it and see if the driver comes back. If not, you'll need to get Acrobat Pro to get the driver back. Or download the drivers here:
http://www.adobe.com/products/printe...macintosh.html
Try the last option (download drivers link) first. Might fix your situation.
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