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TICKET ARCHIVE -> Address Book lossage

akstebbens - Jan 10, 2006 - 1:49 am

A week ago, my system locked up, and after hard-booting, I discovered that my Address Book was *empty*!! And, after looking in ~/Library/Application Support/Address Book/, found no '.data' files with anything in them except a simple entry for my own account.

What happened to my more than 900 contacts??

I've since gone back to Entourage to re-export my original contacts of 3 months ago, and am now trying to reimport them into my Address Book, but the import is not working.

Is there some kind of known

otherguy - Jan 12, 2006 - 7:47 pm

Jan,
Lockups can cause all sorts of weird issues. It's extremely critical that you backup your critical data.

I would try closing address book, moving the "Address Book" folder out of Application support, and the re-opening address book to at least try to get functional.

Also try deleting and/or moving the "AddressBookMe.plist" and the "com.apple.addressbook.plist" out of the preferences folder in your library.

Good luck, and let me know,
-Cameron

akstebbens - Mar 23, 2006 - 11:32 pm

Sorry I didn't respond sooner (not that you've been holding your breath...)

I found the culprit -- a dangling integration with supposedly deleted 3rd-party PIM solution was still trying to sync with AddressBook.

Lots of time/effort later, all better. No 3rd-party Contact apps either.