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TICKET ARCHIVE -> Addressbook not displaying names

Erskineville - Dec 30, 2006 - 3:50 am

When I click on a name in my Address book no information displays in the Card (or right hand) section of the app. I tried deleting the Plist attributes and it appears to fix it. If I sort the list by Firstname (under preferences) then the problem returns.

I have some people without a Surname. The problem began a few weeks ago after I had entered a couple of friends names in. I think that while switching bettween apps (or something) the problem arose.

TechSupport - Jan 2, 2007 - 4:00 am

Erskineville - Jan 7, 2007 - 4:03 pm

This was closed for some reason but it was not documented. My problem is not fixed.

TechSupport - Jan 10, 2007 - 4:10 pm

Erskineville - Jan 16, 2007 - 5:57 am

This was closed for no reason as I still have this problem with my Address book.

bobw - Jan 16, 2007 - 8:49 am

Hi Murray

Try trashing the Cache files for the Addressbook here;

User/Library/Caches

bobw
http://www.macosx.com

TechSupport - Feb 21, 2007 - 1:40 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=291943

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.