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TICKET ARCHIVE -> Adobe Apps will not launch

bdukette - Jul 9, 2007 - 3:15 pm

I recently loaded Nikon PictureProject software onto my G4 Powerbook and ever since I get the following message whenever I attempt to launch any of my Adobe Apps:

The application "Illustrator" could not be launched because a shared library error. ".CFMPriv_SpeechSynthesis><>"

The Mac is 1.5GHz running 10.4.9.

I tried to reload PhotoShop and got the same type of message, anyone have any ideas what I need to do?
_bob

- Jul 10, 2007 - 1:47 pm

Not exactly sure, but have a few ideas:

repair permissions: apps/utilities/disk utility/repair permissions

trash your adobe cs preferences (look up 'illustrator', 'photoshop', etc. and move .plist and .pref files you find to the trash but don't delete till you can restart your apps)

Upload latest app updates when you get them running

Go to System Preferences/Universal Access and turn off Text to Speech

Do these in order and let me know if your problem resolves.

bdukette - Jul 12, 2007 - 1:48 pm

I tried all of the options that you suggested, but still no luck. I vaguely remember seeing something about this at one time, where the solution indicated moving and /or replacing files in the shared library folder, but have not been able to find the answer anywhere.

TechSupport - Jul 15, 2007 - 1:50 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=294808

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.