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Ticket Options
Question Profile
DATEFeb 29, 2008
TICKET#336422
STATUSClosed
SUBJECTAirport Extreme (802.11) and Azureus
CATComputers, Operating Systems, Applications or Connected Devices
TYPESoftware Applications
DESCOther Software
DESC
PLATFORMApple Macintosh (PowerPC G3,G4,G5)
MODELG4
PROC
RAM
DRIVE
NAMEPatrick
USERNAMEPatripal
TECHNICALLittle Experience
ISSUELots of Troubleshooting
Question Details
TICKET ARCHIVE -> Airport Extreme (802.11) and Azureus
Patripal - Feb 29, 2008 - 4:20 pm
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I've spent the last two weeks trying to uncover the proper way to port map to Azureus with the new Airport Extreme (802.11)and have not had any luck.

These are the options that I've tried (with no luck) so far:

1. Port Forwarding. I've gone to portforward.com, followed the instructions and am still not able to portforward. After setting up according to the instructions, my port is still blocked according to canyouseeme.org. Once I enter in the port number that I've chosen on Azureus (in the correct range) and entered it in the Airport Extreme nothing changes. The port is still not open.

I've also tried several other port forwarding instructions and had no luck. I come up with the same result every time: My torrents do not seed. Azureus is marked with "firewalled" and no one is able to see me.

2. Enabling A Default Host. I've followed the directions to enable my computer as the default host ip address. I was told that this would bypass the portforwarding process since it is essentially marking my computer as the one that should be visible to everyone outside my router.

Can someone please provide me some, any type of suggestion/help/assistance with this issue? I'm relaitvely computer literate and I can't figure this out. I've got patience (2 weeks in) and I genuinely want to know how this works

Thanks.
eric2006 - Mar 1, 2008 - 12:22 pm
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How is your Extreme connecting to the internet? This could be caused by your modem - try making the Extreme a DMZ on the modem if you can.
Patripal - Mar 1, 2008 - 4:52 pm
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The extreme connects to a modem. The modem is simple and only has one output. About the DMZ--I'm not sure what that means. How do you make the extreme a dmz on the modem? I haven't looked into this issue (as I haven't heard of it) and therefore haven't done any research. Can you walk me through it?

I also just tried the plug and play option in Azureus and I',m not seeing different results. Actually the only results I'm seeing are a more spotty reception and occasional disappearance of the internet connection (not just for my computer but for the entire wireless network---its like its turned off).
eric2006 - Mar 1, 2008 - 5:00 pm
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Can you find the model number on the modem? The modem may or may not have a built-in firewall

Also, make sure the ports are open on your firewall. You can change firewall settings in the sharing System Preferences pane of Tiger, or the Security pane of Leopard.
Patripal - Mar 1, 2008 - 5:10 pm
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Arris TM5O2G

Wow. I'm so glad I got on this forum. As simple as that was I never would have though of it. I haven't seen results yet...But in the event that it still doesn't work (which I obviously hope isn't the case) what would be the next step? What would be your next piece of advice if this didn't change the outcome?


eric2006 - Mar 1, 2008 - 5:50 pm
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Try going to 192.168.2.1. If you are prompted for a password, try entering "admin" (user) and "1234" (password). This may get you into the control panel of the router. If it doesn't look in your Airport Extreme's settings for some sort of "gateway IP" or "DHCP server" - anything that might be the modem. If this modem really is just forwarding to the extreme, then there is probably an issue with your Mac/firewall.
Patripal - Mar 3, 2008 - 3:23 pm
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Thank you. I managed to open the firewall on my computer. After doing that I was able to be seen on the network by establishing myself as the default host in the airport settings.

So...you're assistance is very much appreciated.

Also, I have another question: I'm applying the directions you gave me to set another person on my network with port forwarding. As I set their settings they seem to work fine and the ports are open. But then the network itself starts to act up. The internet connection disappears from all computers on the network and I have to reset the modem/router (the router and modem lights indicate everything is working fine the whole time). There is another person on the network who is port forwarding with Slingbox. Is this why this is happening? If so, why are the two conflicting? Is there a way around this?

Again...thank you for your assistance.
eric2006 - Mar 3, 2008 - 5:56 pm
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It shouldn't matter who's being forwarded to what. Are you forwarding from the modem or the Airport? If you're trying from the modem, try forwarding all/DMZ/"Default Host" the Airport, and configure port forwarding from there.

Also, having one computer set as "Default Host" might mess with port forwarding if the router isn't programmed well - it'd be trying to forward things to two places at once.

To summarize;

Modem (DMZ/"Default Host" TO)-> Airport (DHCP, Port Forwarding)

Network issues can be caused by a variety of factors, so please bear with me.
Patripal - Mar 4, 2008 - 1:54 pm
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Believe me. I totally understand. I knew this process would be long when I started.

I think this will help. I'll give you an overview of where I am (in terms of connectivity). That way it will hopefully help to locate the problem(s) I am experiencing. I'll tell you about my situation as well as the other user's situation and the status of the modem and the router.

Me: I am having (relative) success with Azureus---I have a NAT OK symbol. My firewall is off. I am currently set as the default host-which I did through Airport Extreme. Also, when I do an online check to see if my port is open I get an ok (I'm assuming that means if I chose to use that port). I'm not set up in port forwarding now because I'm not sure of something: If I set my Azureus port to something (say 60240), then, as I understand it, I have to go into the Airport go to port mapping, click add, then here's where I'm getting confused. There are 5 fields that need to be filled in (4 ports-2 public and 2 private with one set starting with U and the other with T and then a ip number in the middle.) What do I enter for these four? Do I enter 60240 for all of them?

Other User: The port is not open. Her firewall is off. But, I'm running into the same problem---what fields do I enter the azureus port in? Also, I'm assuming if we both port forward i need to add two pot forwarding items to the airport list. Is this correct?


Modem: I tried clicking on the 192.168.2.1 link you sent and nothing came up. It just said page not found. So, I haven't messed with the mdoem settings at all. I've just concerned myself iwth router settings. As you suggested, I think the modem is solely a modem. It only relays the connection to the router. I think the modem is fine, beause if it was doing the firewalling I wouldn't be having success with azureus, right?

Router: I believe that I have set up the router correctly to port forward. You mentioned that I needed to look in the "Airport Extreme's settings for some sort of "gateway IP" or "DHCP server"". What do I do once I'm there. Just look to turn off a firewall? The airport works fine now: I am the default host, another user cannot share yet, and a third user says the slinbox works perfeclty fine. So, the only thing now is to try to get the third user properly forwarded. Before, I said that the airport was acting up: That seems to happen when I had plug and play set on Azureus and when both myself and the other Azureus user are trying to port forward. Now I'm having no problems with the network itself, jsut the ability to port forward.

I hope that gives you a good (and hopefully better) idea of what I'm trying to figure out.

Questions:
1. Why is plug and play/both of us trying to portforward disrupting the wireless connection?
2. Should I continue to use the default host option or should I try to port forward along with the other user?
3. How do I input the port I want forwarded into the airport "add port mapping" menu (5 fields)?

Thank you again for your help.
eric2006 - Mar 4, 2008 - 5:00 pm
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1. This should not be happening, it may work better once we get the correct settings in. If this continues, you should try a factory reset.

2. You should disable Default Host for a few reasons. One, it is forwarding EVERY port to your computer, which isn't very secure. Two, it may be confusing the router by having more than one destination for ports.

3. I'm guessing the "Public" and "Private" ports are what port is coming in, and what port the router should forward to the computer. UDP and TCP are two different protocols for ports. You should be fine using the same port for all 4. Make sure you forward to the network IP and not the "outside" IP.

There's not as much documentation out on the new APEXn, but I found a basic port forwarding guide in the Apple Discussion Forums, you probably have a similar setup (though this is with an older version of the utility). Note that you have to reserve an IP address if you have DHCP on the AP

Quote:
1. Reserve a DHCP-provided IP address for the host device.
Internet > DHCP tab
o On the DHCP tab, click the "+" (Add) button to enter DHCP Reservations.
o Description:
o Reserve address by: MAC Address
o Click Continue.
o MAC Address:
o IPv4 Address:
o Click Done.

2. Setup Port Mapping on the AEBSn.
Advanced > Port Mapping tab
o Click the "+" (Add) button
o Service:
o Public UDP Port(s):
o Public TCP Port(s):
o Private IP Address:
o Private UDP Port(s):
o Private TCP Port(s):
o Click "Continue"
http://discussions.apple.com/thread....9845&tstart=45
Patripal - Mar 5, 2008 - 6:27 pm
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Ok.

I realize that the default host option isn't very good, but I'm just curious, how bad would it be to use it? I'm going to try the other options first...but is it really that bad to have all ports open?

That said, I'm pretty sure that I've successfully port forwarded on my computer. However, I did it without the reserving a dhcp-provided IP address. I would like to do the process in full to make sure that I've covered all of my bases---so I have one more question: What do I fill in for the MAC Address and the IPv4 Address. I'm pretty sure that the IPv4 Address is my computer's personal address but I really have no clue what the MAC Address is.

Thanks again for helping me with this.
- Mar 6, 2008 - 5:35 pm
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The MAC address is a unique ID assigned to your network hardware. A wireless MAC will be different than a wired MAC on the same computer. Finding the MAC address is different on different versions of OS X, here's a guide for 10.4;
http://www-dcn.fnal.gov/DCG-Docs/mac/MAC-OS-X.html
Edit Post
Patripal - Mar 6, 2008 - 9:20 pm
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I will note that.

Thank you again eric. You've been a great help.

Everything seems alright with network (its spotty, but i think thats because of the isp). That said, my problem seems to have been solved and I think you can close this ticket.

If you need me to fill out some sort of survey or something I'd be happy to.

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