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TICKET ARCHIVE -> AOL and modem

No Wonder User - Jan 29, 1999 - 11:16 am

KNOWLEDGE LEVEL: Intermediate

PROBLEM: Combination
COMPUTER TYPE: Cirrus
MODEL: X2 v.90
RAM: 64meg
OS VERSION: Windows 98
SERVICE PACK:

DESCRIPTION:

My new modem takes forever to connect, if it does, and AOL says It's connected at 57600, but the modem says It's 14400.

No Wonder Tech - Jan 29, 1999 - 2:28 pm

Dear Rob:
Welcome To Nowonder!

I am not quite sure why your modem is dialing out slow, however ther may
be a few reasons for the difference in indicated connection speeds.

- Make sure that your 56K modem is setup within AOL to connect at 56K
- Doublecheck the phone # you are connecting to, to make sure it's
a 56K number. If not connect to AOL's 800 number and select a 56K
number from the list.

If you are connecting to AOL through a dialup networking connection make
sure it is setup to connect at 56K and you modem is setup to do so as well.

I hope this helps.

Feel free to contact me at patrickh@nowonder.com
with any additional questions you may have.

Thank you for using Nowonder.Com.

Sincerely,

Patrick Heidenreich
patrickh@nowonder.com
http://www.nowonder.com