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| DATE | Jan 25, 1999 |
| TICKET | #153187 |
| STATUS | Closed |
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Question Details
TICKET ARCHIVE -> B-tree errors
No Wonder User - Jan 25, 1999 - 12:56 pm
Knowledge Level: Beginner
Problem: Combination
Computer Type: Apple
Model: Wendy Chenaille
RAM: 65+
RAM Enhancer: None
OS Version: MacOS 8
Description:
Someone at one of our sister newspapers is running a G3 Power Mac with OS 8. She's been running Norton Disk Doctor regularly every week, but it's taking her longer and longer (at least an hour and a half) before she gets a clean test. The problem seems to be more and more B-tree problems. Why would this be happening and what can she do? She's done the normal maintenance things: rebuilding the desktop, zapping PRAM.
I recently purchased Tech Tool Pro. Would it help if I sent it to her?
Thanks, Wendy
Send Attachments?
Problem: Combination
Computer Type: Apple
Model: Wendy Chenaille
RAM: 65+
RAM Enhancer: None
OS Version: MacOS 8
Description:
Someone at one of our sister newspapers is running a G3 Power Mac with OS 8. She's been running Norton Disk Doctor regularly every week, but it's taking her longer and longer (at least an hour and a half) before she gets a clean test. The problem seems to be more and more B-tree problems. Why would this be happening and what can she do? She's done the normal maintenance things: rebuilding the desktop, zapping PRAM.
I recently purchased Tech Tool Pro. Would it help if I sent it to her?
Thanks, Wendy
Send Attachments?
No Wonder Tech - Jan 25, 1999 - 1:04 pm
25 Jan 1999
Hello Wendy,
I suspect the problem might be related to the fact that your colleague is using Mac OS 8. Have her at least upgrade to Mac OS 8.5.1. There were many incompatibilities between Mac OS 8 and applications galore. That migh tbe inhibiting her system efficiency.
Considering that she has done the correct diagnostic routines already I think it is fair to expect that you should be able to do the Disk Doctor routines in less than a half an hour unless you have many GB of files to diagnose. I have about 7,000+ files on about 2 GB and it takes about 17 mins. And that is on a PowerCenter 150.
One of the things we are reading more and more about is how people incorrectly upgrade Operating Systems and end up with all kinds of obsolete preferences on their HD which causes endless conflicts. New OS do not necessarily trahs all of the old preferences. Nor do they install all of the correct plug-ins or drivers. One notable exception recently spotted is the wrong Apple QuickTime Extension. It should now be v3.0 not an earlier one.
Has your colleague opened up her System Folder and done some visual searching to see if things are in there that are unnecessary? Including Extensions, Control Panels, Preferences, etc. Often I find systems tend to get clogged up with so many things that are unnecessary that it slows everything down for diagnostics to check them out each time.
Another thing that tends to bloat files (although it may not pertain to her work) is to empty "cache files", before doing diagnostics. Often I find people with several cache files which have 10-15MB (total) of files that you really should not be wasting time diagnosing, since you can reload fresh files the next time, anyhow.
Hopefully, this might give you some ideas to consider. If not, get back to me.
Frank Brunner
No Wonder Mac Team 3
Hello Wendy,
I suspect the problem might be related to the fact that your colleague is using Mac OS 8. Have her at least upgrade to Mac OS 8.5.1. There were many incompatibilities between Mac OS 8 and applications galore. That migh tbe inhibiting her system efficiency.
Considering that she has done the correct diagnostic routines already I think it is fair to expect that you should be able to do the Disk Doctor routines in less than a half an hour unless you have many GB of files to diagnose. I have about 7,000+ files on about 2 GB and it takes about 17 mins. And that is on a PowerCenter 150.
One of the things we are reading more and more about is how people incorrectly upgrade Operating Systems and end up with all kinds of obsolete preferences on their HD which causes endless conflicts. New OS do not necessarily trahs all of the old preferences. Nor do they install all of the correct plug-ins or drivers. One notable exception recently spotted is the wrong Apple QuickTime Extension. It should now be v3.0 not an earlier one.
Has your colleague opened up her System Folder and done some visual searching to see if things are in there that are unnecessary? Including Extensions, Control Panels, Preferences, etc. Often I find systems tend to get clogged up with so many things that are unnecessary that it slows everything down for diagnostics to check them out each time.
Another thing that tends to bloat files (although it may not pertain to her work) is to empty "cache files", before doing diagnostics. Often I find people with several cache files which have 10-15MB (total) of files that you really should not be wasting time diagnosing, since you can reload fresh files the next time, anyhow.
Hopefully, this might give you some ideas to consider. If not, get back to me.
Frank Brunner
No Wonder Mac Team 3
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