Ticket Options
Question Profile
| DATE | May 18, 2007 |
| TICKET | #334205 |
| STATUS | Closed |
| SUBJECT | Blank document not blank....... |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Software Applications |
| DESC | Business & Productivity |
| DESC | |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | Mac-Mini |
| PROC | 1.5 GHz |
| RAM | 512 |
| DRIVE | 74.53 GB |
| NAME | John |
| USERNAME | davjed |
| TECHNICAL | Little Experience |
| ISSUE | Stumped |
Question Details
TICKET ARCHIVE -> Blank document not blank.......
davjed - May 18, 2007 - 9:08 pm
I use MS Word for Mac and have corrupted my blank document word processor file. It comes up as the first document I used on it and I can't figure out how to erase the old document and replace it with a blank one.....
GrantG - May 19, 2007 - 6:53 am
By default, your Normal Template is located here:
* Word 2004: ~/Documents/Microsoft User Data/Normal
* Word X, Word 2001, Word 98: /Applications/Microsoft Office ***/Templates/Normal (where *** stands for your version of Office)
It is possible to have more than one Normal template on your computer, but Word only recognizes one of them as primary, and that's the one it uses. To identify the primary Normal or to find a Normal that has been moved, use the Word>Preferences>File Locations dialog to confirm its location. Clicking on Modify will show you the file path.
Notes:
The main reason the Normal Template was moved to the Microsoft User Data (MUD) folder in Word 2004 is to protect it in the event that you have to remove or reinstall Office. The MUD is not touched during these procedures. This also makes backing up your files an easier task. For these reasons, we suggest that users in previous versions of Word move the Normal template (and optionally all custom templates) to the MUD. If you decide to do this, here’s how:
* Open your MUD and create a new folder called “My Templates” or whatever you prefer.
* In Word, open Preferences>File Locations. Under File Types, select User Templates. Click on Modify and navigate to the “My Templates” folder in your MUD. Choose it.
* Quit Word (File>Quit or Command>q) and navigate in the Finder to your Normal Template. Drag it into the “My Templates” folder in the MUD. Relaunch Word.
Because you have now informed Word of your Normal Template’s new location, it won’t be compelled to create a new default Normal (one that does not contain your customizations) in the original location.
Testing the Normal Template
If you open a new blank document and things immediately go wrong, suspect a corrupt Normal Template. To confirm that your Normal Template has been damaged, quit Word and rename the Normal Template (to anything you can remember: “OldNormal”, for instance).
When you restart Word, it will create a new Normal Template from its built-in settings. If Word then runs properly, your old Normal Template was corrupt and you can delete it. If there are customizations in Normal that you don’t want to lose – such as macros, AutoText, custom toolbars, and styles – you can transfer them from OldNormal to your new Normal using Organizer.
If you are still having problems with Word, you can delete the new Normal and re-rename the old one back.
* Word 2004: ~/Documents/Microsoft User Data/Normal
* Word X, Word 2001, Word 98: /Applications/Microsoft Office ***/Templates/Normal (where *** stands for your version of Office)
It is possible to have more than one Normal template on your computer, but Word only recognizes one of them as primary, and that's the one it uses. To identify the primary Normal or to find a Normal that has been moved, use the Word>Preferences>File Locations dialog to confirm its location. Clicking on Modify will show you the file path.
Notes:
The main reason the Normal Template was moved to the Microsoft User Data (MUD) folder in Word 2004 is to protect it in the event that you have to remove or reinstall Office. The MUD is not touched during these procedures. This also makes backing up your files an easier task. For these reasons, we suggest that users in previous versions of Word move the Normal template (and optionally all custom templates) to the MUD. If you decide to do this, here’s how:
* Open your MUD and create a new folder called “My Templates” or whatever you prefer.
* In Word, open Preferences>File Locations. Under File Types, select User Templates. Click on Modify and navigate to the “My Templates” folder in your MUD. Choose it.
* Quit Word (File>Quit or Command>q) and navigate in the Finder to your Normal Template. Drag it into the “My Templates” folder in the MUD. Relaunch Word.
Because you have now informed Word of your Normal Template’s new location, it won’t be compelled to create a new default Normal (one that does not contain your customizations) in the original location.
Testing the Normal Template
If you open a new blank document and things immediately go wrong, suspect a corrupt Normal Template. To confirm that your Normal Template has been damaged, quit Word and rename the Normal Template (to anything you can remember: “OldNormal”, for instance).
When you restart Word, it will create a new Normal Template from its built-in settings. If Word then runs properly, your old Normal Template was corrupt and you can delete it. If there are customizations in Normal that you don’t want to lose – such as macros, AutoText, custom toolbars, and styles – you can transfer them from OldNormal to your new Normal using Organizer.
If you are still having problems with Word, you can delete the new Normal and re-rename the old one back.
davjed - May 19, 2007 - 5:51 pm
Grant, I did get the problem resolved. Even with your instructions I had a hard time finding where the normal blank document template was located. Once I found it I was able to erase the type and save it as a blank document. When I ask for a new blank document now it does come up blank. Thanks for your help.......JD
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