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| DATE | Oct 26, 1998 |
| TICKET | #53947 |
| STATUS | Closed |
| SUBJECT | |
| CAT | |
| TYPE | |
| DESC | |
| DESC | |
| PLATFORM | |
| MODEL | |
| PROC | |
| RAM | |
| DRIVE | |
| NAME | |
| USERNAME | |
| TECHNICAL | |
| ISSUE |
Question Details
TICKET ARCHIVE -> blank pictures
No Wonder User - Oct 26, 1998 - 2:03 pm
Knowledge Level: Expert but stumped
Problem: Other
Computer Type: Apple
Model: G3/233
RAM: 64meg
RAM Enhancer: Virtual Memory
OS Version: MacOS 8.1
Description:
Scott,
I tried opening your files in several different graphics programs. I either
got errors or a blank white screen as you did. Playing with memory didn't
help. I apologize for not being able to give you an answer. Please re-post
your problem at the No Wonder website in order to give someone else a crack
at it AND post it at our Group Help/Message Board also at our website. The
message board will give EVERYONE (not just No Wonder volunteers) a chance
to look at it.
David
>
>Thank you for the quick reply. I've gone into Photoshop 3.0 and
>increased the memory allocation to 16,000k. I still get the same error
>message as before. These files aren't that big. The one that I'm
>currently trying to open is only 68k. I'll attach this file to this
>email. Let me know if you can figure out what is going on.
>>================== ORIGINAL QUESTION ====================
>>Description:
>>I have a problem with pictures that were taken on my Quicktake 150. I've
>>saved them to a zip disc.
>>However, most of the time, I cannot view them, they are unavailable. When
>>I try to open them in
>>PhotoFlash, which came with the camera, all I get is a blank, white
>>how to prevent it and how to recover the photos I already have. When I try to open them
>>in PhotoShop, it gives me a message that says the file "such and such"
>>cannot be opened, not enough
>>memory(RAM). These are important photos that I took for my business last
>>time in Indonesia and the
>>Philippines, they are my only record, it would not be a good thing if they
>>were lost.
>>This has happened once before. I had the files on my Powerbook 1400 and
>>this happened. Eventually,
>>the files came back and were viewable, but I don't know why. Please tell
>>me why this is happening,
Send Attachments?
Problem: Other
Computer Type: Apple
Model: G3/233
RAM: 64meg
RAM Enhancer: Virtual Memory
OS Version: MacOS 8.1
Description:
Scott,
I tried opening your files in several different graphics programs. I either
got errors or a blank white screen as you did. Playing with memory didn't
help. I apologize for not being able to give you an answer. Please re-post
your problem at the No Wonder website in order to give someone else a crack
at it AND post it at our Group Help/Message Board also at our website. The
message board will give EVERYONE (not just No Wonder volunteers) a chance
to look at it.
David
>
>Thank you for the quick reply. I've gone into Photoshop 3.0 and
>increased the memory allocation to 16,000k. I still get the same error
>message as before. These files aren't that big. The one that I'm
>currently trying to open is only 68k. I'll attach this file to this
>email. Let me know if you can figure out what is going on.
>>================== ORIGINAL QUESTION ====================
>>Description:
>>I have a problem with pictures that were taken on my Quicktake 150. I've
>>saved them to a zip disc.
>>However, most of the time, I cannot view them, they are unavailable. When
>>I try to open them in
>>PhotoFlash, which came with the camera, all I get is a blank, white
>>how to prevent it and how to recover the photos I already have. When I try to open them
>>in PhotoShop, it gives me a message that says the file "such and such"
>>cannot be opened, not enough
>>memory(RAM). These are important photos that I took for my business last
>>time in Indonesia and the
>>Philippines, they are my only record, it would not be a good thing if they
>>were lost.
>>This has happened once before. I had the files on my Powerbook 1400 and
>>this happened. Eventually,
>>the files came back and were viewable, but I don't know why. Please tell
>>me why this is happening,
Send Attachments?
No Wonder Tech - Oct 27, 1998 - 6:27 am
Suggestions (though these are things you have probably already tried):
Restart the computer to defragment RAM. Your memory may have become fragmented from working in other applications. Restarting will clear the system heap.
Try disabling some extensions to free up more RAM. There may be an extensions conflict.
Try opening the files in another graphics editing/viewing application such as GraphicConverter.
If you send me some of the files, I'll try to open them. Maybe I'll have some luck with them. There may be a problem with the file type/creator code.
Restart the computer to defragment RAM. Your memory may have become fragmented from working in other applications. Restarting will clear the system heap.
Try disabling some extensions to free up more RAM. There may be an extensions conflict.
Try opening the files in another graphics editing/viewing application such as GraphicConverter.
If you send me some of the files, I'll try to open them. Maybe I'll have some luck with them. There may be a problem with the file type/creator code.
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