image
image
Ticket Options
Question Details
TICKET ARCHIVE -> Blue And White Osx Install Problem
andym8730 - Jul 10, 2005 - 11:56 am
image
image
Hello,
I recently upgraded my Blue and White Mac to a G4 processor. (the Work Order Number was: 12498) Ever since then I have not been able to install Mac OS 10.2. The Computer boots from the install CD. However, during installation it never asks for the second disk. It says the installation was successful then goes into a reboot countdown. When the computer reboots the system just hangs at the gray Apple Logo center screen. OS 9 works OK.

Can you tell me why this would occur? Could the G4 processor be the problem? Or something else?. I was able to install OSX before with no problem.

To try and solve this problem I have:
* Used Norton Utilities (first version 5 then version 6)
* Reset the CUDA switch.
* Reformatted the hard drive
* Partitioned the drive
* Repaired the permissions
* Zapped the PRam
* Reset the date
* Used a USB keyboard
* Unplugged all peripheral devices except for the monitor and key board
* I tried to install PCI-X software. This is an enabler that allows OSX to run on older PCI Macs It locked the machine

Can you diagnos this problem.

Thanks,
John A. Medeiros
Cheryl - Jul 10, 2005 - 5:52 pm
image
image
Andy,

OS X is very picky when it comes to hardware and this particular problem is the G4 processor. If you can remove the processor and replace it with the G3, you then can install OS X. Once OS X is installed, you then can switch processors.

The tricky part is how was your upgrade - a new logic board or a daughter board placed on top of the original processor?


--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 11, 2005 - 10:26 am
image
image
Thank you for your reply.

The G4 upgrade was done by some one else. He had to change the jumper pins. So I am, hesitant to get involved. I tried it once and failed.

I have two older PCI Macs and a OSX software patch from Sonnet Technologies called PCI-X. I was going to try and install OSX on one of them, then transfer the whole thing over my ethernet. Is this viable? The G4 upgrade on the Blue and White is not Sonnet brand. But they tell me PCI-X is processor agnostic.

Again, thank you for your reply,
-Andy
Cheryl - Jul 11, 2005 - 10:58 am
image
image
Andy,

Your plans sound good and should work. I have heard nothing but good things about PCI-X. And it only works on the PCI Macs, so you can not trick it and install it on the G3/G4.

Before you transfer to the B & W, you have to delete those files that were installed with OS X.
These are the folders that OS X installs on the hard drive.
ISP
LEC
Library
Master
System - with the blue X on the folder
Users

there are invisible files also. I advise you to use Carbon Copy Cloner or MimMac 1.5.7
--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 11, 2005 - 11:54 am
image
image
Thank you again for your reply.

I am confused about deleting the files that OSX installs.

Are you telling me to clear the hard drive on the Blue and White before I transfer the OSX system from the 7300?

The Daystar website says it's upgrades are fully compatible with OSX. I guess they are not.

By the way I found something from Daystar called X-POST Facto it does the same thing as PCI-X.

Thanks
-Andy
Cheryl - Jul 11, 2005 - 2:27 pm
image
image
Jerry,

You want to trash those files I listed from the external Tiger drive before you extract the files from your older machine.

XPostFacto was the other program I was trying to think of besides PCI-X. But it only supports these machines:
Power Macintosh 7300 - 9600, or equivalent clone, or
Original Powerbook G3 , Powerbook 2400 or 3400, or
Beige G3 or Wallstreet Powerbook
you also need OS 9 installed.

I do not suggest you use it on the Blue & White. Here is the direct link:
http://eshop.macsales.com/OSXCenter/...PostFacto.html


--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
Cheryl - Jul 11, 2005 - 2:28 pm
image
image
Andy,

One thing I may have not been clear with. You want to keep OS 9 files on the drive, just delete the OS X files that may be corrupt.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 15, 2005 - 10:13 am
image
image
I was wondering if you could leave this question open for a while longer.

I still have not loaded OSX on my Power Mac 9500 with the PCI-X enabler.

I am working on a project it may take a week or so to finish. I just don't want the OSX install to ruin everything so I am delaying it a bit.

I worry the PCI-X software will install incorrectly. And will it then work on the blue and white.

I will stay in touch. Thank you very much,
-Andy
Cheryl - Jul 15, 2005 - 10:51 am
image
image
Andy,

I will indeed keep this ticket open.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 16, 2005 - 9:55 am
image
image
Thank you very much for your assistance.

I will try to install OS X on the 9500 next week.

Everything on the 9500 has been unpgraded including the hard drive, RAM, G3 500 MGZ processor, USB PCI card, Firewire PCI card. I hope that none of this will interfere with the OSX install as it did with the Blue and White.

Thanks again,
-Andy
Cheryl - Jul 16, 2005 - 1:48 pm
image
image
Andy,

Remember to dismount and unplug your firewire devices before doing the install.
And use Disk Utility first, before the install.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
Cheryl - Jul 18, 2005 - 8:51 am
image
image
Andy,

I am sending this to keep the ticket open. Let me know when you have completed the install on the 9600.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 18, 2005 - 6:03 pm
image
image
Thank you again for reply.

I will indeed notify you when I do the install on the 9500. It will hopefully be this week. Sorry for the delay. I just can't risk losing the data on that computer.

It seems as though OSX sends the computer into a tail spin if the install goes wrong

Thank you again,

-Andy
Cheryl - Jul 22, 2005 - 5:14 pm
image
image
Andy,

I am sorry, I allowed the system to close this ticket. My fault. Disregard the email you got with the survey link on it.


--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 23, 2005 - 9:24 am
image
image
Thank you so much for your attention.

I still have not finnished my project. Therefore I am still waiting to install MAC OSX on my power mac 9500.

If this is not convenient for you I can make a back up of my project and try to install OSX.

Regards,
-Andy
Cheryl - Jul 23, 2005 - 12:55 pm
image
image
Andy,

Finish your project first. I can wait.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
Cheryl - Jul 24, 2005 - 12:03 pm
image
image
Andy,

I am just sending this to keep the ticket open.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 25, 2005 - 10:41 am
image
image
Hello, thanks for your patience.

I was able to finish my project and I am preparing to install OS X on the 9500 using the PCI-X or X-Post Facto patches, hopefully later today.

I will be installing on to the first 2 partitions of an external SCSi drive. OS 9 on partition 2 and OS X on partition 1. Each partition is 2 gigabytes. I will not install the languages so OS X should fit.

I will then try to transfer the whole thing over to the Blue and White Mac and see if it will work there. That was the original goal.

-Andy

Cheryl - Jul 25, 2005 - 5:19 pm
image
image
Andy,

The first partition for OS X should be no less than 8 GB.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
Cheryl - Jul 27, 2005 - 9:04 am
image
image
Andy,

I am wondering how you are doing? Do you have the computer up and running?

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 27, 2005 - 9:59 am
image
image
Hello,

I was not able to install OS X on the 9500. After I installed the PCI-X patch the system would not read the OSX install disk. I do not know why.

I later tried to install OS X on my 7300 using X-Post Facto. The installer worked but did not ask for the 2nd disk. The 7300 would not boot into OS X even though the basic system had been installed.

X-Post Facto has a debugging feature and it was able to update the OS X files that had been installed from disk 1. And OS X booted and then asked for disk 2. So it was finally installed.

Later I transferred the files to the Blue and White Mac but it would not boot into OS X.

I am running out of options.

-Andy


Cheryl - Jul 27, 2005 - 4:25 pm
image
image
Andy,

You do have one more option and that is to talk to the guy who did your upgrade on the Blue & White.

Since I do not know exactly what he did, only he can get OS X installed on it.

On the 9500 - did you try the X-Post Facto?

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 28, 2005 - 10:35 am
image
image
Thanks for your reply.

I did not try X-Post Facto on the 9500. I think the problem was the CD drive. The OS X install disk mounted as a volume but when I tried boot from it, the CD drive made a funny sound and nothing happened. I have had problems with it before.

I am virtually certain the problem on the Blue and White is the installer program. OS X ran fine with my upgraded CPU before I tried to reinstall it. So, if I can avoid using the installer I may be able to get OS X to work.

Pacifist 1.6.3 is a shareware application that opens Mac OS X .pkg package files and allows you to extract individual files and folders out of them. Can I install OS X with out booting from the CD? Pacifist is also able to verify existing installations and find missing or altered files. Are you familiar with this program?

Is there a utility that installs OS X from OS 9?

Thanks again,
-Andy
andym8730 - Jul 28, 2005 - 10:50 am
image
image
Do you still want to know how the G4 installation was done on the Blue and White Mac. I know in detail how it was done.

If it doesn't help I won't bother.

Regards,
-Andy
Cheryl - Jul 28, 2005 - 3:58 pm
image
image
Andy,

I read over our responses and suddenly it dawned on me. How did you copy the OS X files over to the Blue and White? If you just dragged and dropped, you are missing the invisible files.

What you need is Carbon Copy Cloner

http://www.macupdate.com/info.php/id/7032

Use that to copy over just the System, Library, and User folder. The Applications folder of OS X can be moved by drag and drop as well as the ISP, LEC and Master folders.

Yes, I have used Pacifist but only to grab something out of the installer. There is only an OS X version. Because OS 9 and OS X are totally different protocols, there isn't a program you can use in OS 9 to install OS X.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Jul 29, 2005 - 9:51 am
image
image
Thanks for your reply.

I found that utility yesterday quite by accident so I was glad you also suggested it. Carbon Copy Cloner gives instructions on how to make a bootable disk image. I may be on the right track with this one.

I will let you know.

Thanks again,
-Andy
andym8730 - Jul 30, 2005 - 12:27 pm
image
image
Hello, to keep you informed.

I tried to use Carbon Copy Cloner. It does not work over a network. So that makes it difficult to get the OS X files from the 7300 to the Blue and White. I could make a disk image in Carbon Copy Cloner but to restore the image on the Blue and White OS X needs to be installed. I contacted Bombich software about these issues.

Last week I contacted the people who installed the G4 processor. He suggested some things like zapping the PRAM. I also e-mailed them but I did not get a response. I may try to reinstall the G3 on the Blue and White as you suggested. This is something I really don't want to deal with.

I was thinking of using the OS 9 version of Disk Copy to make an image from the OS X hard dive and send that over. Would this work? Would XPost facto interfere with OS X on the Blue and White.

Something else I am trying is to use ReEdit to make all the invisible files visible. Send them to the Blue and White. And then make them invisible again.

The 7300 cannot start file sharing now. Could I have done something to the OS X permissions? File sharing seems to work in OS X.

Can you believe this nightmare. I am really not impressed with OS X. It's huge, overly complex and no more stable than OS 9. And those priveledges, Ugh!

Thanks,
-Andy
Cheryl - Jul 30, 2005 - 3:01 pm
image
image
Andy,

Sometimes computers seem to have a mind of it's own. Permissions is a security thing and will be with us due to hackers and thieves. Also, remember that OS X is based on Unix. It is stable, in fact the newer versions is more stable than 10.0 or 10.1.

Generally speaking, what XPostFacto does is the following:

Installs the kernel extensions needed for Mac OS X to run on unsupported systems.
Installs a startup item.
Installs a modified version of BootX.
Installs an NVRAM patch.
Figures out the NVRAM settings required to boot or install.
Tells the computer to restart.

So it seems that you might not be able to copy the system that is on the hard drive to the B & W without problems.

What is now on the B & W system wise? What kind of monitor are you using on it? (I just found something about B & W, non Apple monitor, and installing OS X).

"The 7300 cannot start file sharing now. Could I have done something to the OS X permissions? File sharing seems to work in OS X."

You lost me on this. What is the 7300 running?

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Aug 1, 2005 - 10:43 am
image
image
Thanks for bearing with me.

It sounds, as though you doubt my idea of transferring OS X from the 7300 will work.

The Blue and White Mac has the Apple 17" CRT Studio Display, about 600 mb RAM, a 12 gig hard drive a serial keyboard and the G4 processor from DayStar. No PCI cards or external devices. I tried to install OS X with a Dell VGA Monitor. No luck.

I read this at Apple's web site: "Apple does not provide technical support for Mac OS X when used with third-party processor upgrade cards."

I called the company that installed the G4 processor. I don’t think they want to be bothered with me. But, I may be able to switch the processors back with out too much trouble. Then I will try to install OS X. The G3 processor that came with the Blue and White is in the 7300 on a ZIF socket card. I am nearing last resort status.

I seem to be having permissions problems on the 7300. I made a copy of OS X including invisible files. I then put the whole thing in my documents folder. When I try to transfer it some of the items have special permissions and cannot be copied. After I change the ownership of those I still get the same message. And there's a folder that has a minus sign on it. I can't change that either.

And when I boot into OS 9 I get a message saying that file sharing cannot be started. I reinstalled OS 9 it had no effect. Yet file sharing is OK in OS X. I feel that this is also associated with permissions.

Thanks Again,
-Andy
Cheryl - Aug 1, 2005 - 5:51 pm
image
image
Andy,

When you put the copy of the OS X in the documents folder - what documents folder are you talking about? What folders have the special permissions? What name does the folder with a minus have?

The folders with Minus are usually a users folder - and not yours. I have Root enabled and the Root Home folder has folders inside with a minus on them. I can not open them - unless I log in as Root.

Rather than putting the copy in a folder on the hard drive, make a disk image (with Disk Utility) and put the copy in there. You then could burn it to a CD - if you have a burner.

File Sharing in OS 9. It could be that the File Sharing extension is not in the active Extension folder. If you check the System folder (with the 9 on the folder icon)>Extensions (disabled) - you are looking for File Sharing Extensions and File Sharing Library. They both should be in the Extensions folder (the one that does not have disabled in the name). When you move those files, you will need to restart in OS 9 for them to become active.

If you can put the G3 back in the Blue & White, OS X should install. Then you can put the upgrade processor in. I know this is all a lot of work just to install the system.

I am wondering, what was the problem you had at the very beginning when you first attempted to re-install OS X? You said it was on the machine before. Was that before the processor upgrade or after?

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Aug 3, 2005 - 10:25 am
image
image
Hello,

I decided to go ahead and switch the processors on the Blue and Mac and the 7300. That part went smoothly. However OS X still won’t install on the Blue and White. I am starting to wonder if the person who installed the G4 did something. I am stumped. The firmware was updated at the time of the G4 installation. And a boot block was replaced. What about the RAM? What about the keyboard? What about the disk formatting? I used HFS extended with and with out OS 9 drivers. I even tried the UNIX file system.

I solved the file-sharing problem on the 7300 by completely reinstalling OS X and OS 9. The file sharing extensions were all present in the OS 9 system folder. So it was something else. I will never know.

I did notice a very small scratch on the install CD. But why would the system load on the 7300? It behooves me to think that I can install OS X on an unsupported 7300 and not on a supported Blue and White.

I used Resedit to make the invisible OS X files visible on the 7300. I then transferred everything over to the Blue and White. This also did not work. The system started up in verbose mode and then said it could not load part of the system.

You asked:
“What was the problem you had at the very beginning when you first attempted to re-install OS X?”

Originally I wanted to reinstall OS X because Norton Utilities told me there was a problem with my disk that it could not repair. So I reinitialized the disk and tried to reinstall OS X. The OS and everything seemed to be operating OK at the time. But I just didn’t like that message and I assumed I would be able to reinstall the system.

-Andy
Cheryl - Aug 3, 2005 - 2:56 pm
image
image
Andy,

I really hate to be the bearer of bad news, but I think that Norton might have done something to that drive. Symantec has dropped all support with Norton Utilities and OS X.

How large is that drive? If it is bigger than 120GB, you should partition it with the first partition being 8 GB. Then try installing on the first partition.

The third party utility that I recommend is Disk Warrior.
http://www.alsoft.com/DiskWarrior/index.html
You can buy it on line or at a store that sells Apple computers and software.

I bet that if you use Disk Warrior on that drive, then try to install, it will work.


--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Aug 3, 2005 - 6:04 pm
image
image
That could be it. The first time I reformatted the disk it was with Norton Utilities 5.

But I used erase and install every time during OS X install. I also wiped info from Nortons 6. I usewd the OS 9 disk utility.

Thanks,
-Andy

Cheryl - Aug 3, 2005 - 9:44 pm
image
image
Andy,

Use Norton Utilities for OS 9 machines and get Disk Warrior for your OS X machines.

The reason that Symantec dropped its support is because many people reported problems. They just did not get it right.
--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Aug 4, 2005 - 9:02 am
image
image
Hello thanks for your reply.

I just want to fully understand.

You are saying that I should use a DiskWarrior OS X boot CD to reformat the disk on the Blue and White Mac?

Thanks,
-Andy
Cheryl - Aug 4, 2005 - 9:27 am
image
image
Andy,

I am saying that you should use Disk Warrior to check over the drive and repair any problems. It will be able to repair boot blocks, etc and get the drive in a workable state for the install.


--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl
andym8730 - Aug 4, 2005 - 5:32 pm
image
image
The person who installed the G4 processor also disconnected my internal modem on the Blue and White. I did not ask him to do this. I mentioned to him that part of the modem cable had been damaged .

Could this be a reason that OS X will not install? Could this have damaged the motherboard?

I am going to reconnect it and try to install OS X.

Thanks again,
-Andy
Cheryl - Aug 4, 2005 - 6:45 pm
image
image
Andy,

Yes, if it is half on and half off, then it is sending a strange signal to the installer. OS X is very sensitive and can detect the tiniest infraction.

If you can do the repair, then give it a try... or just clip all the wires for the modem (if you do not need it) and see if that helps.

--------
Let me know if you need further assistance and thank you for using MacOSX.com !

Cheryl

IF THIS IS YOUR QUESTION AND YOU WISH TO RESPOND, LOGIN HERE FIRST.


Search Engine Friendly URLs by vBSEO 3.1.0