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TICKET ARCHIVE -> can't "open with"

alexpalex15 - Nov 26, 2007 - 12:55 pm

how do I choose which application to open a file with when they're dimmed and not letting me select them?

Thanks,
Alex

ScottW - Nov 26, 2007 - 1:33 pm

Alex,

Typically this happens when the file you are opening is NOT associated (file type wise) with the application you are wanting to open it with.

Open a new Finder window showing your applications. Drag the file you want to open to the top of the application you want to open it with and see if allows you to do that. If so, the application should open the file and usually the file can then be associated with that application from that point on. If it doesn't, you will need to launch the application and open the file from the application and then see if you get the association.

If non of that works, tell me the file name (with suffix) and the application you are wanting to use and I can help you out further.

Scott

alexpalex15 - Nov 26, 2007 - 1:42 pm

Hi Scott,

Thanks for the SUPER quick reply.

It's actually the disk image for the application Virtual PC 7. And it's default is set to open with Stuffit Expander because it's a document inside the disk.

But when I open with Stuffit, it says it's a locked volume and I need to select a destination.

I thought I'd be better off opening it with Installer, but it won't let me.

I tried dropping it too, and it didn't work.

I'm a novice obviously, but I really would like to get this application running becuase I've been without my printer/scanner etc for months..

Thanks,
Alex

alexpalex15 - Nov 26, 2007 - 1:49 pm

Hi Scott,

Thanks for the SUPER quick reply.

It's actually the disk image for the application Virtual PC 7. And it's default is set to open with Stuffit Expander because it's a document inside the disk.

But when I open with Stuffit, it says it's a locked volume and I need to select a destination.

I thought I'd be better off opening it with Installer, but it won't let me.

I tried dropping it too, and it didn't work.

I'm a novice obviously, but I really would like to get this application running becuase I've been without my printer/scanner etc for months..

Thanks,
Alex

alexpalex15 - Nov 29, 2007 - 5:42 am

Why am I getting these emails?

"Waiting Patiently

We strive to bring the best experience for not only you, our wonderful users, but our great techs as well. For this reason, we are sending this reminder email that we have not heard from you 24 hours since we last notified you a tech had answered your question. We'd like an update from you if possible.

We will send this notification every 24 hours until Thu, Nov 29, 12:49 PM . Then, unless we have heard from you, the ticket will be closed and the tech notified. But, we would hate for that to happen without hearing from you first.

Is the problem solved? Do you need more time? Whatever the reason, it is perfectly fine. Just keep us posted so we can know what is going on. Just use the link below to update us on the status.

Thank You!"

It's ok though, I managed to figure out my problem. Thanks anyway!
Alex