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TICKET ARCHIVE -> Cannot Burn Dvd
solarfv - Sep 27, 2005 - 4:38 pm
Hi,
we have an IBook G4 running Mac OS X 10.3.9 , 800MHZ G4, 640 MB RAM.
We tried to burn DVDs from the internal CD RW/DVD ROM drive: Matshita CD RW CW 8123, to an external burner: Pioneer DVD RW, DVR 106D.
When we tried to burn a dvd with Roxio Toast Titanium version 6.0, after 1 minute an error message appear :
The driver reported an error:
Sense Key = Illegal Request
Sense Code = 0x21 , 0x02
Buffer Underrun
Can somebody help us with that?
Thank you all
Pierre
we have an IBook G4 running Mac OS X 10.3.9 , 800MHZ G4, 640 MB RAM.
We tried to burn DVDs from the internal CD RW/DVD ROM drive: Matshita CD RW CW 8123, to an external burner: Pioneer DVD RW, DVR 106D.
When we tried to burn a dvd with Roxio Toast Titanium version 6.0, after 1 minute an error message appear :
The driver reported an error:
Sense Key = Illegal Request
Sense Code = 0x21 , 0x02
Buffer Underrun
Can somebody help us with that?
Thank you all
Pierre
LKT - Sep 27, 2005 - 5:51 pm
Hi. Welcome to macosx.com!
What is probably happening is that one of the burners is not able to keep up with the other in terms of reading or burning which is generally what a buffer underrun is.
Is it possible for you to copy the material to a hard drive?
Leigh
What is probably happening is that one of the burners is not able to keep up with the other in terms of reading or burning which is generally what a buffer underrun is.
Is it possible for you to copy the material to a hard drive?
Leigh
solarfv - Sep 27, 2005 - 6:16 pm
Thank you so much and then after I put it on my harddrive, how do I burn it with my toast 6 titanium? ( do I have to choose database, etc?
Thank you in advance
Pierre
Thank you in advance
Pierre
LKT - Sep 27, 2005 - 6:23 pm
I'm assuming they are just files.
You would choose the data tab. I usually make it a disk for Mac & PC just to cover your bases. You should then be good to go on burning it to your external drive.
Leigh
You would choose the data tab. I usually make it a disk for Mac & PC just to cover your bases. You should then be good to go on burning it to your external drive.
Leigh
solarfv - Sep 28, 2005 - 10:13 am
Hi Leigh again, thank you for your help.
I have to ask you a last question : on my toast 6 titanium I have the choice between database or video to burn my dvd, do you know which one do I have to use?
Thank you in advance
Pierre
I have to ask you a last question : on my toast 6 titanium I have the choice between database or video to burn my dvd, do you know which one do I have to use?
Thank you in advance
Pierre
LKT - Sep 28, 2005 - 2:34 pm
Yes. You need to use the Database option. The video one will compress your files and try to make them into a movie DVD or an Video CD.
If you want to just keep them as files, use the Database option.
Hope that helps!
Leigh
If you want to just keep them as files, use the Database option.
Hope that helps!
Leigh
solarfv - Sep 28, 2005 - 3:27 pm
Thank you, but our purpose is to copy the DVD on to another DVD so we can play on DVD ROM or DVD player.
With the database option we already try and it just open as a file not as a DVD, how can we do that?
We would like it to be a movie DVD but the video option on Toast Titanium stoped burning after 1 minute, can we fix it?
Thank you again
Pierre
With the database option we already try and it just open as a file not as a DVD, how can we do that?
We would like it to be a movie DVD but the video option on Toast Titanium stoped burning after 1 minute, can we fix it?
Thank you again
Pierre
solarfv - Sep 28, 2005 - 3:43 pm
An other need for your help because we are on the good way but still little having problems.
We can maybe do it with the disk utility, but the problem is we have to convert the file into an image( the file becomes .dmg)to be able to burn it, then it looks ok to burn it but are we the dvd will be burn are we gonna have a .dmg file or is it gonna be a DVD opening with DVD player what we exactly want?
Thank you again in advance.
Pierre
We can maybe do it with the disk utility, but the problem is we have to convert the file into an image( the file becomes .dmg)to be able to burn it, then it looks ok to burn it but are we the dvd will be burn are we gonna have a .dmg file or is it gonna be a DVD opening with DVD player what we exactly want?
Thank you again in advance.
Pierre
LKT - Sep 28, 2005 - 4:05 pm
What kind of files do you have that you are trying to burn?
If the files on the DVD-Rom were already set to be played on a DVD player, then you can just use the Database option in Toast. This would mean that you would have a folder called Video_TS and a folder called Audio_TS. If you have these then you can burn them with the Database option in Toast and have them play on a DVD player.
If you do not have these, please let me know what the files are. If they are Quicktime, can you tell me the specifics about the files? When you open up Quicktime, you can do a CMD-I (or get Info) which will tell you what the codec is of the movie, the frame size and the frame rate.
Leigh
If the files on the DVD-Rom were already set to be played on a DVD player, then you can just use the Database option in Toast. This would mean that you would have a folder called Video_TS and a folder called Audio_TS. If you have these then you can burn them with the Database option in Toast and have them play on a DVD player.
If you do not have these, please let me know what the files are. If they are Quicktime, can you tell me the specifics about the files? When you open up Quicktime, you can do a CMD-I (or get Info) which will tell you what the codec is of the movie, the frame size and the frame rate.
Leigh
solarfv - Sep 29, 2005 - 11:14 am
Hi,
The original DVD is recorded from a DVD recorder. When we open it, it just have one VIDEO_TS file in it and no AUDI_TS file. These are the files inside the VIDEO_TS file:
VIDEO_TS.BUP
VIDEO_TS.IFO
VIDEO_TS.VOB
VTS_01_0.BUP
VTS_01_0.IFO
VTS_01_1.VOB
VTS_01_2.VOB
VTS_01_3.VOB
VTS_01_4.VOB
The problem is that we've already tried burning the dvd with the database function but the computer's DVD player doesn't see it. We have to go to File--> Open VIDEO_TS Folder, then we have to nevigate it to that folder in the DVD, then it'll play. We haven't tried putting it into a regular DVD player but I can guess the player won't see it.
What we would really like is to know how can we do it so that the dvd can be directly opened by the dvd player?
Here are the details that may help you and a few other questions:
I have an IBook G4 running Mac OS X 10.3.9 , 800MHZ G4, 640MB RAM.
I tried to copy my 10-minute DVD from the internal drive: Matshita CD RW CW 8123 (it's a DVD ROM as well , but I don't know why its model name didn't say that?)that came with the IBook, to an external burner: Pioneer DVD RW, DVR 106D.
1) When I used the "CD/DVD Copy" function in Roxio Toast Titanium version 6.0 to copy the dvd, after 1 minute or so, an error message appeared:
The driver reported an error:
Sense Key = Illegal Request
Sense Code = 0x21 , 0x02
Buffer Underrun
2) I tried to burn it with only 1x speed and still didn't work. I was told may be it'll work with different brand of disks. But I know it's not the disc brand, external drive (Pioneer) nor bad media file problem, because I used the same external drive and same brand media disk to do it in my eMac which has the same RAM, only runs OS 10.2.8 but is 1G MHZ, and it burns beautifully.
3) I copied the VIDEO_TS file onto my hard drive, dragged it into the Toast Titanium's "DVD-Video: My DVD" window and tried to burn it. It stopped after about 3 minutes and the same message appeared.
a) What's wrong with the first step(DVD to DVD copying function in Titanium)? I'd like to know how to get it work.It worked on the eMac!
b) Do I have to burn it slowly? I tried x1 but didn't work.
c) Should I have dragged the Video_TS file into the Data window instead? Would the DVD became a DATA DVD and won't read by DVD player? How do I make DVD copy using the VIDEO_TS file on my desk top?
4) I was told that I could use the Disk Utility to burn and I found some info on this site: http://forums.macosxhints.com/showth...light=burn+DVD. But I couldn't understand half the jargon and it didn't seem that it's sucessful anyway. If someone know how to do this right, can he/she show me a simple step-by-step?
Thank you in advance.
Pierre
The original DVD is recorded from a DVD recorder. When we open it, it just have one VIDEO_TS file in it and no AUDI_TS file. These are the files inside the VIDEO_TS file:
VIDEO_TS.BUP
VIDEO_TS.IFO
VIDEO_TS.VOB
VTS_01_0.BUP
VTS_01_0.IFO
VTS_01_1.VOB
VTS_01_2.VOB
VTS_01_3.VOB
VTS_01_4.VOB
The problem is that we've already tried burning the dvd with the database function but the computer's DVD player doesn't see it. We have to go to File--> Open VIDEO_TS Folder, then we have to nevigate it to that folder in the DVD, then it'll play. We haven't tried putting it into a regular DVD player but I can guess the player won't see it.
What we would really like is to know how can we do it so that the dvd can be directly opened by the dvd player?
Here are the details that may help you and a few other questions:
I have an IBook G4 running Mac OS X 10.3.9 , 800MHZ G4, 640MB RAM.
I tried to copy my 10-minute DVD from the internal drive: Matshita CD RW CW 8123 (it's a DVD ROM as well , but I don't know why its model name didn't say that?)that came with the IBook, to an external burner: Pioneer DVD RW, DVR 106D.
1) When I used the "CD/DVD Copy" function in Roxio Toast Titanium version 6.0 to copy the dvd, after 1 minute or so, an error message appeared:
The driver reported an error:
Sense Key = Illegal Request
Sense Code = 0x21 , 0x02
Buffer Underrun
2) I tried to burn it with only 1x speed and still didn't work. I was told may be it'll work with different brand of disks. But I know it's not the disc brand, external drive (Pioneer) nor bad media file problem, because I used the same external drive and same brand media disk to do it in my eMac which has the same RAM, only runs OS 10.2.8 but is 1G MHZ, and it burns beautifully.
3) I copied the VIDEO_TS file onto my hard drive, dragged it into the Toast Titanium's "DVD-Video: My DVD" window and tried to burn it. It stopped after about 3 minutes and the same message appeared.
a) What's wrong with the first step(DVD to DVD copying function in Titanium)? I'd like to know how to get it work.It worked on the eMac!
b) Do I have to burn it slowly? I tried x1 but didn't work.
c) Should I have dragged the Video_TS file into the Data window instead? Would the DVD became a DATA DVD and won't read by DVD player? How do I make DVD copy using the VIDEO_TS file on my desk top?
4) I was told that I could use the Disk Utility to burn and I found some info on this site: http://forums.macosxhints.com/showth...light=burn+DVD. But I couldn't understand half the jargon and it didn't seem that it's sucessful anyway. If someone know how to do this right, can he/she show me a simple step-by-step?
Thank you in advance.
Pierre
LKT - Sep 29, 2005 - 12:52 pm
You are right in some things. Sometimes you do need to burn at a slower speed and sometimes it is the type of media that you use. Media can work differently in different computers and DVD players. Unfortunately, there isn't too much of a standard for them which is where people run into problems.
Try putting the movie that you burned with the Database into your DVD player to see if it works because that is the proper way to copy the DVD. Using the Database function in Toast will not make it into a ROM disk. Basically, any files on a DVD is just data. What makes it a movie and what tells the DVD player to play is all the .VOB, .IFO, etc. etc. files in the Video_TS folder.
Using the Video function won't work unless you were trying to convert a quicktime file into a movie. Your files are already in the movie format.
The copy function could maybe work except that you are trying to burn to an external drive and it the throughput probably isn't fast enough which is why I had you copy the files to your hard drive.
Here is what you need to do:
Take the Video_TS folder that is on your hard drive and put it into the Database tab of Toast.
Burn at 1x speed.
Put the burned disk in your DVD player and make sure that it plays correctly.
If it doesn't, there are still a couple of things that we can do but I am confident that if you follow the above steps, it will work.
Leigh
Try putting the movie that you burned with the Database into your DVD player to see if it works because that is the proper way to copy the DVD. Using the Database function in Toast will not make it into a ROM disk. Basically, any files on a DVD is just data. What makes it a movie and what tells the DVD player to play is all the .VOB, .IFO, etc. etc. files in the Video_TS folder.
Using the Video function won't work unless you were trying to convert a quicktime file into a movie. Your files are already in the movie format.
The copy function could maybe work except that you are trying to burn to an external drive and it the throughput probably isn't fast enough which is why I had you copy the files to your hard drive.
Here is what you need to do:
Take the Video_TS folder that is on your hard drive and put it into the Database tab of Toast.
Burn at 1x speed.
Put the burned disk in your DVD player and make sure that it plays correctly.
If it doesn't, there are still a couple of things that we can do but I am confident that if you follow the above steps, it will work.
Leigh
solarfv - Sep 29, 2005 - 3:09 pm
The problem is that we've already tried burning the dvd with the database function but the computer's DVD player doesn't see it. We have to go to File--> Open VIDEO_TS Folder, then we have to nevigate it to that folder in the DVD, then it'll play. We tried putting it into a regular DVD player but I the player doesn't see it.
We would like our clients to put the new burned dvd into their computer and their computer will be able to automaticly open it with the dvd player. We can do that with the emac and the pioneer but not with the ibook and the pioneer. How can we do it?
Thank you,
Pierre
We would like our clients to put the new burned dvd into their computer and their computer will be able to automaticly open it with the dvd player. We can do that with the emac and the pioneer but not with the ibook and the pioneer. How can we do it?
Thank you,
Pierre
LKT - Sep 30, 2005 - 11:26 am
Pierre,
I am so sorry. I completely forgot one very important little button in Toast that is necessary to make the DVD a DVD movie.
Do this:
Take the Video_TS folder that is on your hard drive and put it into the Database tab of Toast. Select the Advanced feature, then select DVD-ROM (UDF)
Burn at 1x speed.
Put the burned disk in your DVD player and make sure that it plays correctly.
Sorry, I'm an idiot. It's always just the one button that will get you.
Let me know how it goes.
Leigh
I am so sorry. I completely forgot one very important little button in Toast that is necessary to make the DVD a DVD movie.
Do this:
Take the Video_TS folder that is on your hard drive and put it into the Database tab of Toast. Select the Advanced feature, then select DVD-ROM (UDF)
Burn at 1x speed.
Put the burned disk in your DVD player and make sure that it plays correctly.
Sorry, I'm an idiot. It's always just the one button that will get you.
Let me know how it goes.
Leigh
solarfv - Sep 30, 2005 - 1:23 pm
Leigh,
we just tried with the new option but still when we put the new burned dvd in a computer it just see this dvd has a file it doesn't recognize it with the dvd player???
do you know something about the disk utility? some people told us to use the burn option in the disk utility select the file as a .dmg and then burn it ?
Thank you,
Pierre
we just tried with the new option but still when we put the new burned dvd in a computer it just see this dvd has a file it doesn't recognize it with the dvd player???
do you know something about the disk utility? some people told us to use the burn option in the disk utility select the file as a .dmg and then burn it ?
Thank you,
Pierre
LKT - Sep 30, 2005 - 2:13 pm
Okay.
Let me ask you a couple of questions first then I will step you through doing it with Disk Utility...
Have you tried playing the latest disk in a regular DVD player? Did it work?
Does the latest DVD play in another computer (automatically)?
On your iBook, go to System Preferences. Select CDs & DVDs. Make sure that where it says "When you insert a video DVD:" that you have "Open DVD Player" selected. If it was not, this is why the DVD wasn't playing automatically.
To use Disk Utility to create a copy of your DVD, put the DVD you want to copy in the drive.
Select the disk then click on New Image. Under "Image Format" select "DVD/CD Master". Select "none" for the Encrytion.
It will make a .cdr image.
Once that is created, still in Disk Utility, select the .cdr image then select Burn.
Make sure that you don't burn at more than 4x speed. You might even want to stick with 1x or 2x.
Leigh
Let me ask you a couple of questions first then I will step you through doing it with Disk Utility...
Have you tried playing the latest disk in a regular DVD player? Did it work?
Does the latest DVD play in another computer (automatically)?
On your iBook, go to System Preferences. Select CDs & DVDs. Make sure that where it says "When you insert a video DVD:" that you have "Open DVD Player" selected. If it was not, this is why the DVD wasn't playing automatically.
To use Disk Utility to create a copy of your DVD, put the DVD you want to copy in the drive.
Select the disk then click on New Image. Under "Image Format" select "DVD/CD Master". Select "none" for the Encrytion.
It will make a .cdr image.
Once that is created, still in Disk Utility, select the .cdr image then select Burn.
Make sure that you don't burn at more than 4x speed. You might even want to stick with 1x or 2x.
Leigh
solarfv - Sep 30, 2005 - 2:48 pm
Hi,
So yes we tried playing the latest disk in a regular DVD player and it's not working. Then the latest DVD doesn't play auto;atically in another computer. And our system preferences are exactly set up has you said.
So I am trying to burn it with the disk utility and will let you know if it works.
Pierre
So yes we tried playing the latest disk in a regular DVD player and it's not working. Then the latest DVD doesn't play auto;atically in another computer. And our system preferences are exactly set up has you said.
So I am trying to burn it with the disk utility and will let you know if it works.
Pierre
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