Ticket Options

Question Profile

Question Details

TICKET ARCHIVE -> Canon XL1S camcorder compatability with

BigDalBass - Jan 27, 2008 - 7:09 am

Hi there

I can't seem to capture images from a Canon XL1S camera to my Macbook Pro running Leopard via FireWire. Looked at a few forums. Is it really not compatable with the Mac at all? There don't seem to be any drivers available Anyway I thought FireWire just "worked"?

Kind regards

Darren

earthsaver - Jan 27, 2008 - 10:39 am

Drivers are still required but unlike some printers they're pretty standardized among still and video cameras. What application are you trying to capture to? (iMovie, Final Cut, iPhoto, etc.).

- Ben

BigDalBass - Jan 27, 2008 - 12:14 pm

Hi Ben

Thanks for the quick reply. Well, here's the thing. I've got a job in where I need to use Adobe Flash Media Encoder 2 to capture a live feed from a Canon XL1s. Since found out that they don't do a version for OSX. To use the app I had to put Windows XP on my Macbook Pro for work (against my better judgement) and used Parallells. Turns out that Parallels doesn't recognise the FireWire ports on the Mac and that's why the XL1 doesn't work. As an aside, would Windows XP installed with Bootcamp recognise the FireWire ports? Academic really as I only have a copy of XP Service Pack 1 which I could upgrade with Parallels to SP2 but Bootcamp won't. You need a full SP2 disc. I have managed to get an old Canon XL1 working with iMovie no probs. However this doesn't solve my Flash Media Encoder 2 prob. Are there any OSX apps that capture live video stream and convert it to a Flash file? Thanks for your help. Regards. Darren

earthsaver - Jan 27, 2008 - 4:48 pm

I imagine Boot Camp would see FireWire ports properly and I'm surprised Parallels hasn't figured that out yet. But Windows on Mac and video capture are not my specialties, so I don't know where to send you now. Hopefully another tech is more familiar.

TechSupport - Jan 30, 2008 - 4:50 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=298084

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.