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Question Profile
| DATE | Nov 3, 2007 |
| TICKET | #334882 |
| STATUS | Closed |
| SUBJECT | cant burn dvd error message 80020042 |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Computer Hardware (RAM, Drives, Video Cards, Motherbaord, CPU, etc) |
| DESC | Video & Multimedia Accessories |
| DESC | |
| PLATFORM | Apple Macintosh (Intel) |
| MODEL | imac |
| PROC | 1.87 |
| RAM | 1gb |
| DRIVE | 160 |
| NAME | alan |
| USERNAME | permdent |
| TECHNICAL | Little Experience |
| ISSUE | Just Started Looking |
Question Details
TICKET ARCHIVE -> cant burn dvd error message 80020042
permdent - Nov 3, 2007 - 3:09 am
cant burn dvd--error 80020042
DeltaMac - Nov 3, 2007 - 9:28 am
What software are you using to burn disks?
Have you tried other software, such as Toast, or your Disk Utility?
Have you tried a different brand of DVD R , or tried burning at a lower speed?
Have you tried a DVD+R or DVD-R (whichever type might work better for you)
Let me know how it goes...
- Dale
Have you tried other software, such as Toast, or your Disk Utility?
Have you tried a different brand of DVD R , or tried burning at a lower speed?
Have you tried a DVD+R or DVD-R (whichever type might work better for you)
Let me know how it goes...
- Dale
permdent - Nov 3, 2007 - 10:47 am
itried differant dvd -r +r x8 x16---im burning at x2 osx10.4.10-with osx no speacial software-i ran disc check in uttilities-and i was able to burn untill 6months ago-ran hardware facility all ok cd are ok to burn-it does read dvd- i
thanks for the help alan
thanks for the help alan
DeltaMac - Nov 3, 2007 - 11:07 am
Have you tried a DVD drive cleaning disk? You can find a variety of those at any big office supply store. It may help - and good to have one of those disks available, even if it doesn't help...
If different media, or changing speeds doesn't help, then there's not much you can do. If you are in warranty/AppleCare, get the superdrive replaced. It's not something you should tackle yourself.
- Dale
If different media, or changing speeds doesn't help, then there's not much you can do. If you are in warranty/AppleCare, get the superdrive replaced. It's not something you should tackle yourself.
- Dale
permdent - Nov 3, 2007 - 11:18 am
thank you dale
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