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TICKET ARCHIVE -> CANT FIND PRINTER

Carson - Jun 27, 2008 - 12:28 pm

Alright, I'm getting stressed.

I have my mac os X 10.5.3 running wirelessly in my office.
I run a shared printer off of a windows machine.

I can not seem to find my printer when I try to add one.

I keep getting prompted for my password, I enter it. It does nothing.

I have two other desktops running using this shared printer just fine.

I don't understand why I can't find the printer.

Any ideas?

gsahli - Jun 27, 2008 - 10:06 pm

Since I'm not there, you are going to have to patient with me and give me more details as we try to figure this out.
Note - There have been problems with Samba on 10.5 that aren't fixed yet (Samba is the Windows Sharing software in OS X). But there are workarounds, at least.
To begin, what printer model is it? When you say you can't find it, does that mean you have clicked +, and More Printers, and Windows Printing, and found your windows "server" computer, but you don't see the printer listed? (Do you see the kind of detail I need, to understand the issue?)

Carson - Jun 28, 2008 - 4:12 am

It is an HP Laserjet 1320 I have the drivers installed.
The printer has worked many times before, it's just now it can find it.

gsahli - Jun 28, 2008 - 8:18 am

I'm sending you back to the rest of the Techs.
Good luck.

DeltaMac - Jun 28, 2008 - 9:35 am

Can you print to the printer if you connect it directly to your Mac?
You say the printer has worked before... Do you mean from your MacBook Pro, and with Leopard? This is the kind of detail that we need if you do want help with your printing issues.

Do you have the most up-to-date drivers? HP is not well-known for having good network drivers with some of their printers, but getting those up-to-date drivers installed may help out:
http://h20000.www2.hp.com/bizsupport...kId=135&mode=3
- Dale