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TICKET ARCHIVE -> Classic Won't Work In My Newly Installed Panther!

melsie - Jul 3, 2005 - 11:31 pm

I have just installed Panther onto my G4 at work (a much needed upgrade from OS9!!). But now when I go to launch Classic it comes up with this message:

"The server may not exist or it is not operational at this time. Check the server name or IP address and try again."

(not sure if this is important, but before this message it says the ''version of Quicktime I have on OS9 is too old and will need to update'' - but I can't do this without opening Classic unless I reboot in OS9...)

Can somebody please explain to me why I would get this message when I am only trying to open Classic - nothing to do with the internet??

Over the past 5 years I have successfully installed OSX onto various macs without this problem - is this something new with Panther?

Melissa
BULLET CREATIVE

bicycle - Jul 4, 2005 - 12:08 am

Hello, Melissa.

My guess is that it is trying to go online and update QuickTime.

Can you reboot in OS 9.2.x and update QuickTime from there? I'm presuming that you're running OS 9.2.1 or 2. Anyway, I've found the link for what I believe to be the appropriate version (6.0.3), and it works:

http://www.apple.com/support/downloa...603formac.html

[Sometimes these links expire. If this link does not work, go to
http://www.apple.com/support/downloads
and search for QuickTime 6.0.3 ]

After you've updated QuickTime, I don't think that you'll get that error message any longer.

Please write back and tell us whether or not this solved your issue. If it did not solve your problem, we'll try something else.

Best Wishes,
Ed

bicycle - Jul 9, 2005 - 9:53 pm

Hello, Melissa.

Were you able to resolve the issue with Classic? I don't want to be a bother, I'm just curious. If that did not work, we can try something else.

Regards,
Ed

melsie - Jul 12, 2005 - 9:05 pm

Hi Ed - thank you so much for your replies - sorry for the incredibly slack reply on my behalf! I have installed the updated Quicktime and that fixed the problem of the Quicktime error message appearing, but it hasn't fixed the continuous pop up message about the IP address...

I have asked a couple of our mac techs if they know how to fix the problem - one guy seemed to fix it (by turning off extensions and then back on again), but it only lasted for one session - the next time I tried opening classic again, the same message began to pop up. He did, however, point out that the first message appears on the 5th extension, then the rest of them appear on the last ones (I can be more specific if that would help??). By the end, the message just keeps popping up as if it is cycling through them again and again, therefore not fully loading Classic.

Another tech said that she basically thinks I won't be able to fix it. She said there are heaps of problems opening Quark in Classic - and I know this is true, but the fact is, there are still 2 people in our office on Quark (using it through Classic however!) so infortunately we can't convert all the documents to InDesign -yet. So it's pretty crucial that I get Classic to work - as much as I hate it! I have never had troubles with Classic before on OSX - do you think it's a new Tiger issue? Although, we have Tiger installed on a G5 here that runs Classic with no problems... so I guess that won't make sense.

Anyway, I really appreciate your help on this. If you have any other suggestions, that would be fantastic - and I promise to respond sooner next time!

Thanks again Ed.

Melissa
PS. I just realised I made a mistake in saying I just installed 'panther' in my previous message - I meant to say 'Tiger'! Sorry about that! :-)

bicycle - Jul 13, 2005 - 8:30 am

Hello, Melissa.

The car horn is honking and so I've got to run to visit relatives. So I'll return this to the pool so that someone else can finish helping you. In the meantime you might try what was done in this question/answer, even though it is a different issue. Use Tiger instead of Jaguar, however.

http://www.macosx.com/content/faq.p...In-Os-1028.htm

Best wishes,
Ed

dzurn - Jul 13, 2005 - 10:24 pm

You might have some start-up items or extensions that are trying to access non-existent servers. There's a folder in the System Folder called "Servers" which is basically a cache of servers that Classic has used before) that you can empty out. Also check that the extensions and control panels look "reasonable". You can move stuff out of the OS 9 folders without Classic running, then try to start up again.

You can also make a new Classic System folder on your Mac. Then the Classic control panel can be told to use that one instead. This might help get you running classic with a stripped-down OS 9, then you can take your time testing extensions and control panels that you really need to run Quark.

Hope this helps.
Darryl Z