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TICKET ARCHIVE -> Computer not starting properly on 10.4

Cruzmore - Jul 4, 2007 - 5:41 am

What preferences (plist) can you trash to eliminate startup problems? The menu bar starts to draw under the Spotlight icon, about 1/2" and then he computer freezes. The rest of the menu bar is missing but the Dock and the spinning beach ball is there. I threw away: com.apple.finder.plist, com.apple.LaunchServices.plist and com.apple.loginwindow.plist from ~/username/library/preferences. This helped but what I am looking for is there a list of preferences we could make up to clean house, so to speak, to help the OS rebuild the startup prefs.

Cheryl - Jul 4, 2007 - 7:06 am

Russ,

Can you tell me exactly what are the startup problems? What happens when you start up the MacBook?

Knowing this will help determine what preferences may be causing the problem.

Cheryl

TechSupport - Jul 11, 2007 - 12:40 am

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=294769

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.