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TICKET ARCHIVE -> Disk Utility Failure Detected

asafarad - Jul 28, 2007 - 2:54 pm

Hi there,

I had problems with my computer being slow, so I ran the Disk Utility. When I Verified the HD, it could not complete the First Aid process and I got this message:

Verifying volume “Macintosh HD”
Checking HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Checking multi-linked files.
Checking Catalog hierarchy.
%)
Checking Extended Attributes file.
Checking volume bitmap.
Checking volume information.
Volume Header needs minor repair
The volume Macintosh HD needs to be repaired.

Error: The underlying task reported failure on exit


1 HFS volume checked
Volume needs repair

What should i do next??

Please advise.

Asaf

earthsaver - Jul 28, 2007 - 3:45 pm

You need to restart from your OS X Install Disc (hold C when restarting; release when gray apple logo appears) and repair disk with Disk Utility on your hard disk from there.

- Ben

TechSupport - Aug 1, 2007 - 12:00 pm

We apologize for not being able to resolve the issue you asked of us. It is the absolute worst case scenario for us to do this. In our review of why this happens, it generally is related to either the particular issue being addressed or frequently, incomplete or incorrect information provided. We hope by moving your request to the public forums that you will be able to get a solution without leaving you empty handed.

Your ticket has been closed with our support team. Your request has just been posted to Mac OS X System & Mac Software and is available for your viewing at:

http://macosx.com/forums/showthread.php?t=294979

Again, thank you for using Macosx.com. We hope you will consider using us again in the future.

earthsaver - Aug 1, 2007 - 12:05 pm

Posting your followup comments as feedback and checking that I was not helpful is not an appropriate way to respond. As time lapsed before you responded, the question was automatically closed. Next time, please reopen your question and post your response.

Did Disk Utility succeed in repairing the Volume Header? Have you tried using Disk Utility to Repair Disk Permissions? Also, you might want to try using Mac Janitor to run the periodic maintenance routines that aren't taking place in the early morning hours if your computer is asleep or shut down.