Ticket Options
Question Profile
| DATE | Aug 17, 2006 |
| TICKET | #27752 |
| STATUS | Closed |
| SUBJECT | downloads osx10.3.9/and quicktime 7.1.1 |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.3.X (Panther) |
| PLATFORM | |
| MODEL | |
| PROC | |
| RAM | |
| DRIVE | |
| NAME | benny |
| USERNAME | benny33 |
| TECHNICAL | Little Experience |
| ISSUE | Lots of Troubleshooting |
Question Details
TICKET ARCHIVE -> downloads osx10.3.9/and quicktime 7.1.1
benny33 - Aug 17, 2006 - 1:53 am
everytime i download with safari.i get a blank screen..i tried to download a pdf..wouldnt happen..strange.also how in the world can i revert back to quicktime 6.it maked my pro tools 6.4 recording software CRASH..digi is no help..thanks,Benny
Cheryl - Aug 17, 2006 - 4:48 am
Benny,
I do have a question before I can help. When you download a file with Safari, do you see the download activity window? Does it show you the status of the download?
To get the download activity window, go to the Window Menu and select Downloads. Now try to download a file. What does the activity window show?
Also, how much free space do you have left on your hard drive? To check this, open a finder window and look at the very bottom of the window in the margin. It will show you how many items and how much hard drive is available.
I need the answers to these questions so that I can help solve this problem.
Cheryl
I do have a question before I can help. When you download a file with Safari, do you see the download activity window? Does it show you the status of the download?
To get the download activity window, go to the Window Menu and select Downloads. Now try to download a file. What does the activity window show?
Also, how much free space do you have left on your hard drive? To check this, open a finder window and look at the very bottom of the window in the margin. It will show you how many items and how much hard drive is available.
I need the answers to these questions so that I can help solve this problem.
Cheryl
benny33 - Aug 17, 2006 - 6:02 am
i know the window your talking about.i see the downloads when i do it.its just whats not happening after the downlods..and i have about 35gb free space..the hard drive is about half full..thanks,Benny
benny33 - Aug 17, 2006 - 6:02 am
i know the window your talking about.i see the downloads when i do it.its just whats not happening after the downlods..and i have about 35gb free space..the hard drive is about half full..thanks,Benny
Cheryl - Aug 17, 2006 - 7:16 am
Benny,
Have you designated a download folder? Safari's Preferences under General will show where you have your downloads going to. Check that folder for your downloads.
As for your pdf files being viewed in Safari, you need a pdf plugin. Adobe's Acrobat Reader is not very reliable. I have found that pdf-plugin works well.
http://www.schubert-it.com/
As for Quicktime, what version do you presently have installed?
Cheryl
Have you designated a download folder? Safari's Preferences under General will show where you have your downloads going to. Check that folder for your downloads.
As for your pdf files being viewed in Safari, you need a pdf plugin. Adobe's Acrobat Reader is not very reliable. I have found that pdf-plugin works well.
http://www.schubert-it.com/
As for Quicktime, what version do you presently have installed?
Cheryl
benny33 - Aug 17, 2006 - 8:09 am
the downloads always go right to the desktop..never a problem there..B
benny33 - Aug 17, 2006 - 8:09 am
the downloads always go right to the desktop..never a problem there..B
Cheryl - Aug 17, 2006 - 10:35 am
Benny,
Once you have that pdf plugin installed, your pdf files will come up smoothly.
Make sure you read the Read Me file that comes with it. There are instructions on how to turn off Adobe Reader if you have it and QuickTime from reading pdf files.
As for Quicktime, Apple did release a reinstaller to go back to 6.5.2
http://www.apple.com/support/downloa...cktime701.html
But I wonder if updating to 7.1.2 would be better -
http://www.macupdate.com/info.php/id/7964
Cheryl
Once you have that pdf plugin installed, your pdf files will come up smoothly.
Make sure you read the Read Me file that comes with it. There are instructions on how to turn off Adobe Reader if you have it and QuickTime from reading pdf files.
As for Quicktime, Apple did release a reinstaller to go back to 6.5.2
http://www.apple.com/support/downloa...cktime701.html
But I wonder if updating to 7.1.2 would be better -
http://www.macupdate.com/info.php/id/7964
Cheryl
benny33 - Aug 17, 2006 - 10:43 am
well if quicktime 7.0.2 would not interfere with pro tools i would.but do we know that??
the pdf plug in is in.it looks different then the normal ones..is that the new look for pdf??
the pdf plug in is in.it looks different then the normal ones..is that the new look for pdf??
Cheryl - Aug 17, 2006 - 11:46 am
Benny,
The pdf look is sleeker. It was created because Acrobat Reader is slow and clunky for the developer. It is nice. Remember that if you want to print you need to use the print icon in the tool bar of the pdf document. It is also true with save. Do not use your keyboard to command print or Safari's menus. They won't work.
I know that 7.01 did not work with Pro Tools. I am not sure about 7.1.2.
Cheryl
The pdf look is sleeker. It was created because Acrobat Reader is slow and clunky for the developer. It is nice. Remember that if you want to print you need to use the print icon in the tool bar of the pdf document. It is also true with save. Do not use your keyboard to command print or Safari's menus. They won't work.
I know that 7.01 did not work with Pro Tools. I am not sure about 7.1.2.
Cheryl
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