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TICKET ARCHIVE -> Dvd Burner

STEMDH - Jun 16, 2005 - 6:08 pm

I have a 400 blue and white I just bought. I also
bought a Toshiba sdr5002 off a guy at ebay because he said he used it with a mac. Did I get taken or can you tell me how I can get the blue & white to recognize the dvd. I can use it as a cdrom
Thank You
Steve
PS I am trying to learn about macs. This is all new to me.

Drumhum - Jun 17, 2005 - 7:27 am

Steve,

You do not mention what OS you are running. If you are running an older version, in line with the age of your computer then there wont be any software installed to read DVD's. It was very early days for DVD when your machine was released!

If your OS is quite recent then it could be that you just need a driver for your DVD burner. This may be available from the makers website.

Let me know what OS version you are running and I may be able to advise you further. It would also be useful to know other info of you system eg RAM, hard disk size etc.

regards

Tom


thanks for using macosx.com

STEMDH - Jun 17, 2005 - 7:30 pm

TOM,
I am sorry I didn't give you all the info. The blue and white is supposed to be asecond revision motherboard. It is
ta 400 MHz processor with 256 MB memory running MAC OSX 2.8. I bought the toshiba off ebay because the guy said he was running it on his mac and burning dvds using nti's dragon burn. I bought panther and it said you need a dvd player to put it on the mac. Thats also why I got the toshiba. The other reason I got this blue and white is because the guy I bought it from said it was a second revision motherboard and I could upgrade it to a faster processor if I wanted. That is all I can think of now. I hope I haven't left out anything this time.
Thank You for your help.
Steve Madish.

Drumhum - Jun 18, 2005 - 9:21 am

Hi Steve,

I have looked on the web for any reference to your DVD drive and the mac but cannot find anything! There is absolutely no mention of Mac on the toshiba website - all firmware updates, drivers etc are PC only. Although Toshiba do not state that the drive is incompatible with the Mac it does not state anywhere that it is compatible. It certainly looks like Toshiba do not support this drive for Mac users.

The fact you can read CD but not DVD is typical behaviour for an incompatible drive.

Quite honestly, I'd consider getting a firewire, external DVD drive if you can't get the toshiba to work. I've no experience of this drive myself so am struggling to think of what to advise you to do. If you look at you system profiler by selecting "about this mac" in the apple menu and then clicking "more info" you may get some useful info about the drive (select "ata" section). Also running the hardware test CD that should have come with your compute might bring something up (though I'm not sure if Apple made that test CD for your computer).

I would also consider using Roxio's Toast as they support a lot of third party drivers that apple don't.

Sorry I can't give you a more definitive answer.

I shall place the issue back in the pool just in case there is a tech who has had more experience of this drive

Captain Code - Jun 18, 2005 - 11:11 am

Steve,

I would try a program called PatchBurn which enables a lot of unsupported DVD drives to be used by OS X
http://www.patchburn.de/download.html

Make sure to download version 1.1b2 which is for OS X 10.2.x


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Captain Code -- Tech Support Agent