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carrot_vera - Apr 15, 2005 - 3:12 pm
My friend is having trouble accessing the Internet on her Apple OS X. The computer is less than 2 yrs old. When her Apple computer first boots up, there is a flashing world globe about the size of a dime that is there for several minutes and then it a folder appears with a face split in half ( half dark and half light)and is flashing. Then it will finally boot up after around 10-15 min. Is it possible she got a virus or something that is causing it to take so long to boot up? I called Charter broadband pipeline for Internet support. We have come to the conclusion that it is her computer. I tested the cable going into the modem with another computer and I was able to access the Internet. The Ethernet light was not flashing on her lynksys modem. Is there a way to check if her Ethernet card is bad or does the card have a driver that may be causing the problem. If so, how do we locate the driver or update the driver if we only have access to a windows operating system. Is there a way to find out what kind of Ethernet card she has and how much does it cost to replace one?
Thanks,
Clara Anderson
Thanks,
Clara Anderson
hixer - Apr 15, 2005 - 7:53 pm
This is the sort of thing that Macs do when they can't find an appropriate startup disc.
The flashing globe means that your Startup Disk preference is set to boot from a network server. The folder icon means that (after timing out looking for a nonexistant network server) no valid boot device can be found. Eventually it will find the drive containing her OS, hence the 15 minutes before starting up.
The first thing to do is either
1) start the computer while holding down the option key. A screen will come up with any drives containing a viable operating system. I assume that only one drive will appear. Select it and press the arrow. The machine should boot quickly
2) wait the 15 minutes or so for the OS to boot as you have been doing and then go to Apple icon->System Preferences->Startup disk, and select the drive you wish to start from. I highly suspect that she has "Network Startup" selected.
Let Me know if this fixes the internet access problem.
BTW, at this point in time, we love to remind Windows users that there are no Mac viruses, so it is easy to discount this as a cause. Cool, eh?
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Jim Hicks
Quicksilver 733
10.3.8
The flashing globe means that your Startup Disk preference is set to boot from a network server. The folder icon means that (after timing out looking for a nonexistant network server) no valid boot device can be found. Eventually it will find the drive containing her OS, hence the 15 minutes before starting up.
The first thing to do is either
1) start the computer while holding down the option key. A screen will come up with any drives containing a viable operating system. I assume that only one drive will appear. Select it and press the arrow. The machine should boot quickly
2) wait the 15 minutes or so for the OS to boot as you have been doing and then go to Apple icon->System Preferences->Startup disk, and select the drive you wish to start from. I highly suspect that she has "Network Startup" selected.
Let Me know if this fixes the internet access problem.
BTW, at this point in time, we love to remind Windows users that there are no Mac viruses, so it is easy to discount this as a cause. Cool, eh?
--------
Jim Hicks
Quicksilver 733
10.3.8
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