Ticket Options

Question Details

TICKET ARCHIVE -> Hard Drives,

lgspears - Nov 13, 2005 - 7:27 pm

First a little background info. My wife just bought a G5 with dual 2.3 gig processors, 2 gigs of ram and dual 500 gig hard drives. We purchased final cut pro 5 hd at the same time. Upon receipt of the equipment and installation of the software we began to put the machine through it's paces. We were expecting great things based on our friends experiences. Unfortunately our expectations were only partially met because we weren't able to access the second drive. We have been using a windows based system for years and are fairly comfortable working with and navigating through the technicalities of computer based editing for video. Other computer systems I have owned have come with instructions and suggestions to maximize performance when adding drives. I have called the mac folks to try and remedy the situation and they informed me that there is a solution, but it would cost 199 dollars to find out the answer.

I just want to know the best way to set the drives up to be used in a video editing studio and a sequence of the steps involved. Any help will be greatly appreciated.
LGSpears

jimp - Nov 13, 2005 - 8:18 pm

lucy do you have both hard drives showing on desk top if so try to open .
it if you can we can go from there>
jim powell

lgspears - Nov 14, 2005 - 11:43 am

Thanks Jim. Things seem to be snowballing... the other hard drive (which was named something like Macintosh HD) is not showing today. More specifically, the hard drive is showing, but its name is not-- it's blank. It does show the Applications, Library, System, User Guide & Info, and User folder/icons. I don't know if anything else is missing.

Also, when I try to use Finder from the top toolbar, nothing will open. You can see the bottom outline of what looks like a box above it (but off screen). Right mouse clicking on the desktop does nothing. (I was going to change the background of the desktop). I can open Final Cut Pro and the other programs and they seem to be ok.

When I open the second hard drive (currently "Untitled"), it shows the Desktop icon only. There is nothing in the folder.

Both hard drives were installed by Apple. It's a brand new computer. Lenny's been on hold with Apple for awhile already and is patiently awaiting technical support but has yet to get to anyone. Your help is greatly appreciated!

jimp - Nov 14, 2005 - 4:31 pm

lucy will you go applications and open it up then go to utilities and open it up and then open up disk utilities and then see what is listed in top left side if you see both hard drives highlite top h/d and then you will see on top first aid and on bottom you will see verify disk permissons click on verify and then let it repair then do a 2nd repair disk permissons this will almost always fix problems you should do this aftrer you install any new software and hard ware ------ it does the same as scan disk and defrag in windowsif you need more help or not sure about any of above you can call me at 1-706 935-2461 and i will get bk w/ you asap you can call any time as i have free tele all day and night jim powell

lgspears - Nov 15, 2005 - 9:42 am

Thanks Jim. Got naming the regular drive taken care of. We tried to access the unnamed drive via the Disk utility and were able to verify the disk but it won't let us repair the disk permissions. Still acts as if it's not there. Do we need to partition it first?
Lucy

jimp - Nov 15, 2005 - 11:16 am

lucy did the util say can't repair start up disk if so go to the blue apple on tool bar where you shut down go to system preference open start up and it should let you change disk if so restart and run repair permissions like you did on the other drive if you have problem you can call.
jim

jimp - Nov 15, 2005 - 11:16 am

lucy did the util say can't repair start up disk if so go to the blue apple on tool bar where you shut down go to system preference open start up and it should let you change disk if so restart and run repair permissions like you did on the other drive if you have problem you can call.
jim

jimp - Nov 16, 2005 - 8:14 pm

lucy write bk if still having problems.
jim

lgspears - Nov 18, 2005 - 2:55 pm

Sorry I've been offline. I think we have it fixed and have the scratch disk set properly. I'll let you know if we run into any more problems. Thanks again for all your help.
Lucy

jimp - Nov 19, 2005 - 8:06 pm

if you need more help come bk like before.
just remember that permissions are way of life.
jim