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TICKET ARCHIVE -> Help Viewer

lisam - Jul 10, 2005 - 11:14 pm

I have recently installed Tiger and noticed that my "Mac Help" in finder only works if i kick start Help Viewer from the applications folder instead of using the help button in the toolbar. If i try to use help from the toolbar, it opens the app window then before the cursor comes up in the search field, closes down.

I'm using a powerbook g4.

This is really frustrating.

peter_ob - Jul 11, 2005 - 2:29 am

Hi,

These steps are for OS 10.3 but you might find them helpful.
http://docs.info.apple.com/article.html?artnum=107013

Bests,

Peter

lisam - Jul 11, 2005 - 2:35 am

I'll try that, thanks. By the way, do you know what i can do if i get an error message that says "no mountable file systems"? i'm trying to open a .dmg file but it keeps coming up with that message.

Thanks,
Lisa

peter_ob - Jul 11, 2005 - 2:42 am

It is likely that the disk image you want to mount is corrupted. Download it again if you got it from the net.


Bests,

Peter

lisam - Jul 11, 2005 - 2:48 am

i keep trying to from several different sources but it keeps saying that.

the help viewer works fine now, by the way.

thanks so much.

lisa

peter_ob - Jul 11, 2005 - 11:21 am

Hi,

You're welcome! Can you post a link for the disk image so I can test it?

Peter