Ticket Options
Question Profile
| DATE | Mar 12, 2007 |
| TICKET | #333585 |
| STATUS | Closed |
| SUBJECT | hot computer |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Computer Hardware (RAM, Drives, Video Cards, Motherbaord, CPU, etc) |
| DESC | Fans, Heatsinks, Cooling |
| DESC | |
| PLATFORM | Apple II |
| MODEL | MacBook Pro |
| PROC | |
| RAM | |
| DRIVE | |
| NAME | Morgan |
| USERNAME | r0ckinsh0e |
| TECHNICAL | Little Experience |
| ISSUE | Just Started Looking |
Question Details
TICKET ARCHIVE -> hot computer
r0ckinsh0e - Mar 12, 2007 - 8:06 pm
You probably get this question a lot but I have a MacBook Pro and the laptop gets ridiculously hot- hot to the touch. I have been keeping it on hard surfaces, never on blankets or anything but I was wondering if this is completely normal or if something is wrong...also if I should get some sort of cooling device.
Another question- when I first got the laptop the battery would last nearly 3 hours, and now, (less than a year later) it lasting less than 2 hours. I have been keeping up with the whole, draining the battery and letting it sit 3 hours then plugging it back in, but I was wondering if this is just normal or anything?
Thank you!
Another question- when I first got the laptop the battery would last nearly 3 hours, and now, (less than a year later) it lasting less than 2 hours. I have been keeping up with the whole, draining the battery and letting it sit 3 hours then plugging it back in, but I was wondering if this is just normal or anything?
Thank you!
w.alexander - Mar 12, 2007 - 10:15 pm
Hello,
My name is William and I will be assisting you in this matter. The MacBook Pro is notorious for the heating issues (alot of people complain that they can't even sit it on their lap). You can apply some thermal paste to the processor by disassembling the MacBook. I am not sure if this would void your warranty. ...but it is probably the best way to solve the issue. Maybe check with the local Apple store and see if doing so will void your warranty before you do it.
The battery issue seems normal. They will tend to wear down over time. While I do not have personal experience with the MacBook battery, as I use an iMac, I have had similar experiences with a brand new PC (Acer) laptop after about a year or so of moderate use.
If this doesn't answer your question, feel free to respond for more help.
William
My name is William and I will be assisting you in this matter. The MacBook Pro is notorious for the heating issues (alot of people complain that they can't even sit it on their lap). You can apply some thermal paste to the processor by disassembling the MacBook. I am not sure if this would void your warranty. ...but it is probably the best way to solve the issue. Maybe check with the local Apple store and see if doing so will void your warranty before you do it.
The battery issue seems normal. They will tend to wear down over time. While I do not have personal experience with the MacBook battery, as I use an iMac, I have had similar experiences with a brand new PC (Acer) laptop after about a year or so of moderate use.
If this doesn't answer your question, feel free to respond for more help.
William
r0ckinsh0e - Mar 13, 2007 - 12:13 am
Thanks for the advice, is the thermal paste the only option? I don't really know a lot about computers and I don't think I would want to take this one apart...someone told me to get a cooling tower and I wasn't really sure what they were talking about.
Also, if the heating issue is normal does that mean it is not hurting anything? Or is it causing the computer to wear out slightly faster or anything? If it is not hurting anything (except maybe the skin on my lap, haha) then I don't know as I will do anything...
Thanks again for your help, this site is awesome. I really appreciate it
Also, if the heating issue is normal does that mean it is not hurting anything? Or is it causing the computer to wear out slightly faster or anything? If it is not hurting anything (except maybe the skin on my lap, haha) then I don't know as I will do anything...
Thanks again for your help, this site is awesome. I really appreciate it
w.alexander - Mar 13, 2007 - 12:35 am
If you are not having a problem with your keyboard or trackpad functioning, or any unexplained hardware failures, you should be fine.
Users have reported instances of keyboard/trackpad failures that have been linked to heat. They are temporary, and will not cause any permanent damage.
Apple's "official statement" regarding the users complaining of burned skin is something to the effect of "The MacBook Pro is not intended to be placed on you lap -- that is why it is called a 'notebook' instead of a 'laptop.'
I have done some reasearch to confirm suspicions of voiding your warranty by applying the thermal grease/paste. It WILL void you warranty. And being that you are not completely comfortable with computer hardware, I would advise you against voiding the warranty.
I think your best bet would be to purchase an external cooling device (such as the Antec Laptop Cooler). These plug in to an empty USB port, and work excellently.
Users have reported instances of keyboard/trackpad failures that have been linked to heat. They are temporary, and will not cause any permanent damage.
Apple's "official statement" regarding the users complaining of burned skin is something to the effect of "The MacBook Pro is not intended to be placed on you lap -- that is why it is called a 'notebook' instead of a 'laptop.'
I have done some reasearch to confirm suspicions of voiding your warranty by applying the thermal grease/paste. It WILL void you warranty. And being that you are not completely comfortable with computer hardware, I would advise you against voiding the warranty.
I think your best bet would be to purchase an external cooling device (such as the Antec Laptop Cooler). These plug in to an empty USB port, and work excellently.
r0ckinsh0e - Mar 13, 2007 - 12:40 am
wow, thank you again!
w.alexander - Mar 13, 2007 - 1:02 am
If you are not having a problem with your keyboard or trackpad functioning, or any unexplained hardware failures, you should be fine.
Users have reported instances of keyboard/trackpad failures that have been linked to heat. They are temporary, and will not cause any permanent damage.
Apple's "official statement" regarding the users complaining of burned skin is something to the effect of "The MacBook Pro is not intended to be placed on you lap -- that is why it is called a 'notebook' instead of a 'laptop.'
I have done some reasearch to confirm suspicions of voiding your warranty by applying the thermal grease/paste. It WILL void you warranty. And being that you are not completely comfortable with computer hardware, I would advise you against voiding the warranty.
I think your best bet would be to purchase an external cooling device (such as the Antec Laptop Cooler). These plug in to an empty USB port, and work excellently.
Users have reported instances of keyboard/trackpad failures that have been linked to heat. They are temporary, and will not cause any permanent damage.
Apple's "official statement" regarding the users complaining of burned skin is something to the effect of "The MacBook Pro is not intended to be placed on you lap -- that is why it is called a 'notebook' instead of a 'laptop.'
I have done some reasearch to confirm suspicions of voiding your warranty by applying the thermal grease/paste. It WILL void you warranty. And being that you are not completely comfortable with computer hardware, I would advise you against voiding the warranty.
I think your best bet would be to purchase an external cooling device (such as the Antec Laptop Cooler). These plug in to an empty USB port, and work excellently.
IF THIS IS YOUR QUESTION AND YOU WISH TO RESPOND, LOGIN HERE FIRST.
