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TICKET ARCHIVE -> How to Use Outlook Express On Classic, While Using Osx
Willow - Jul 28, 2005 - 8:40 pm
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Hi!
I just started using Outlook Express, I had been using a web-based email client. In order to use Outlook, it looks like my computer is opening up the Classic Environment.

I am receiving all the emails, I just can no longer send any emails. I get the error message:

Error:
A message in your Outbox could not be sent. The server did not recognize the recipients.

Explanation
not local host yahoo.com, not a gateway

I get this message regardless of the email address I try to send to.

How can I fix this?

Thanks so much for your continued help!!
Willow
earthsaver - Jul 29, 2005 - 2:21 pm
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So, now I understand what you meant when you said you were using Outlook instead. Not sure why you would move to Outlook or Outlook Express either. Nor why you would use a Classic application for your email when there are so many OS X clients available.

But anyway, for the moment, you probably just need to change your outgoing (SMTP) server to whichever is associated with your ISP.

- Ben
Willow - Jul 30, 2005 - 6:20 pm
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Thanks, Ben. I'm using Outlook because my website is being hosted by ReadyHosting.com, whose support technician's exact words were, "This is a PC world, nobody offers support to Macs."



So they only support Outlook, supposedly. And my website is connected to my email address (as best I understand).

Can you think of a better, free/inexpensive OS X email client? Or how I might use something that's already installed on my computer?

Thanks!

Willow - Jul 30, 2005 - 6:26 pm
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Let's see--I probably should have read this one first!

I have Outlook access through the Classic Environment, on my computer which is shared with my husband--is it posisble to have more than one email account supported by mail? His email address is not connected to my provider.

I would be very interested in setting up Mail to access my email. Thanks for your continued help!

Willow
earthsaver - Jul 31, 2005 - 12:00 am
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You can throw as many accounts at Mail as you like. Just open its Preferences, click Accounts, and get started.

- Ben
Willow - Jul 31, 2005 - 1:20 pm
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Okay! So I got set-up in Mail with my account info, but I'm having a couple problems:

1) Both my husband's and my own email messages are appearing in the same viewer window--I can sort them according to which email address they were sent to (e.g. my emails appear at the top of the list and his appear after)--but this is still confusing. Is it possible to have the view window show only email relevant to my account? This goes ditto for sent/drafts/trash.

2) I am receiving messages, but I cannot send them (a similar problem to what I was having while using outlook). I don't understand how SMTP works, or even really what it is--and I don't know the difference between POP, IMAP, .mac, or Exchange.

I picked POP because it looked familiar (probably not a really great reason).

For the description I just entered "My Domain," and the email address was willow@mydomain.com. And then I entered my Full Name.

For the incoming mail server I put mail.mydomain.com, and the password is the password I have always associated with this account.

I added a new server under the "Outgoing Mail Server (SMTP)" to be mail.mydomain.com and it's using server port 25 (but that was just the default).

The problem that I'm having is that I will write an email, choose my email account from the "account" box in a new message window, then send--but Mail then prompts me to enter the password for "smtp.mac.com:missingmokum," followed my the message, The SMTP server “smtp.mac.com” rejected the password for user “missingmokum” (MissingMokum is my husband's account), then it gives me the message, "The SMTP server "smtp.mac.com" rejected the password for user "missingmokum" Please re-enter your password, or cancel."

I don't know why it's asking me for my husband's password, when it shows that I'm writing from my own email account.

In addition to this error message, I also get a message that says

"Message delivery failed."

"Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator.

The server response was: not local host yahoo.com, not a gateway

You can try to send using a different server. All messages will use this server until you quit or change your network settings."

"Send message using smtp.mac.com"
(It gives me the option of smtp.mac.com or smtp.mac.com:missingmokum--but not the server that I set up for my domain)

I click "Try Again" but then it just places my message into the outbox, but the message is never sent.

The directions from my hosting company are:

"Follow the wizard to setup your account.

The mailservers will be mail.(yourdomain).com for both SMTP and POP3. Your username is your complete email address."

So that is what I have tried to do. But now I'm stuck. Thanks so much for your help with this query--I hope I gave you enough information (too much?!).

Thanks again!
Willow
earthsaver - Aug 1, 2005 - 10:11 am
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Two options to solve #1:
- if you click the disclosure triangle next to Inbox, you'll see your separate accounts, and you can click either one to see only the messages in that account. The main inbox compiles all messages from all inboxes of accounts setup for the user.
- if you prefer, you could setup a separate user account in Mac OS X for your husband; you and he would login separately and have the ability to set preferences differently for all applications, including Mail

You picked POP correctly; you'll notice that your provider clarified the need in its instructions you quoted. As for SMTP (Send Mail Transfer Protocol), you might want to try changing the outgoing port to 587, which sometimes works when 25 doesn't. (Many providers block traffic on 25.) Make sure your desired outgoing server is selected for your account. If it still doesn't work, you probably need to use the outgoing server of your Internet provider.

Also, sounds like your husband needs to enter his account username and password it the smtp.mac.com server settings. I suggest setting this account also to port 587. Finally, make sure there are no outgoing servers for Yahoo!.

Any new success?

- Ben
Willow - Aug 1, 2005 - 3:41 pm
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Success first--idea to set up new OS X account is great--thank you!

Secondly, I changed the port to 587, then got the new message

"The server “mail.mydomain.com” refused to allow a connection on port 587.

You can try to send using a different server. All messages will use this server until you quit or change your network settings."

It then gives me the option to Send Message using: smtp.mac.com or smtp.mac.com:missingmokum

If I choose smtp.mac.com, I get the error message:

"This message could not be delivered and will remain in your Outbox until it can be delivered.

The sender address willow@spawillamina.com was rejected by the server"

What should I try next?
Thanks for your continued help!
Willow
earthsaver - Aug 1, 2005 - 5:26 pm
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Sounds like when you're at this particular location, you need to be using the outgoing mail server specified by your Internet provider. Or, at least, find out what port you need to use to send mail via a third party's server. Or, find out whether you need to use a proxy server in order to do the latter.

- Ben
Willow - Aug 4, 2005 - 1:37 pm
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Hi Ben,
I started using my ISP's outgoing mail server--and everything is working beautifully. Thank you so much for your patience and help! If you have a moment, can you please explain why this worked?

Thanks!
Willow
earthsaver - Aug 4, 2005 - 3:55 pm
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Some Internet service providers block traffic to third party outgoing mail servers, though they have no problem with you using their own. RCN did this to me on port 25 until I discovered the beauty of 587. I guess it doesn't work that way for everyone, though.

Glad to hear it works.

- Ben
Willow - Aug 4, 2005 - 4:03 pm
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Good to know, thank you!
I have another question for you--is it possible to upload an list of names and email addresses into Mail as an address book?

Thanks!
Willow
earthsaver - Aug 4, 2005 - 5:37 pm
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You need to create this group in Address Book, not in Mail. Have you already composed the list in another application? You can import text files (with comma-separated or tab-delimited values) into Address Book by selecting File>Import>Text File. If you don't see the latter, then you need to download Address Book Importer:
http://www.versiontracker.com/dyn/moreinfo/macosx/19177

- Ben
Willow - Aug 4, 2005 - 9:11 pm
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Wow--that worked beautifully! You are awesome at this, by the way.

Please feel free to send me to another tech if this gets too much for you, but I have another question for you.

How do I get the contacts' birthdays that I have in Address Book to iCal, such that I can be reminded when they happen? Or better yet, is there a way to automatically send a message from mail every time that a birthday happens? Or is there a forum that details all the cool things that iCal, Mail, and Address Book can do together?

Thanks again!
Willow
Willow - Aug 4, 2005 - 9:11 pm
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Wow--that worked beautifully! You are awesome at this, by the way.

Please feel free to send me to another tech if this gets too much for you, but I have another question for you.

How do I get the contacts' birthdays that I have in Address Book to iCal, such that I can be reminded when they happen? Or better yet, is there a way to automatically send a message from mail every time that a birthday happens? Or is there a forum that details all the cool things that iCal, Mail, and Address Book can do together?

Thanks again!
Willow
earthsaver - Aug 4, 2005 - 11:34 pm
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This kind of training is my specialty, what gives me the most joy in my consulting. Thanks for the experience!

If you have Tiger (Mac OS X 10.4), birthday functionality is built into iCal. You can tell it in Preferences to setup a Birthday calendar. Otherwise, search VersionTracker.com for birthday and you'll find a number of choices.

- Ben
Willow - Aug 6, 2005 - 2:09 pm
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Wow--the birthday program was amazing--Thanks!

I need to separate my husband and my accounts into two in OS X, but I'm afraid that when I'm getting started in my own account, I won't be able to access all the documents and information that I have on the current shared account--my husband and I don't share passwords.

I'm worried that when I log into the new Account I've given myself (I'm an administrator) that I won't be able to "reach" all the stuff I have saved. Also, now that I have Mail/Address Book/iCal set-up under the shared account, how can I move everything over to my new account?

Also--I was reading that it's possible to get some programs to automatically start-up upon log-in but I couldn't find that option--Mac Help in Panther is telling me to "Click Startup Items and then click Add (+)"

But I can't find "Startup Items"--I can only see an option for "Startup Disk"

Thoughts?
Thanks again!
Willow
earthsaver - Aug 6, 2005 - 4:23 pm
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The best way to transfer your data to a new account is to copy it to an external disk (or create a disk image using Disk Utility) and then copy from that disk while logged into the new account. In the case of the disk image, put the image file in the Users/Shared folder and you'll be able to access it on the other side.

Correct, that you won't be able to reach your stuff otherwise, as even administrators don't automatically have permission to read other users' files.

As for Startup Items, sometimes known as Login Items, you'll find the panel in Accounts preferences.

- Ben
Willow - Aug 8, 2005 - 7:27 pm
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Hello! Transferring files via CD was a great suggestion, and transitioned beautifully. The only problem I'm having now is getting iCal to send me an email to notify me re: birthdays. I downloaded BirthdayCal 2.0.4, and it gives me the option of "notify via email" but it isn't offering me the chance to select my email address, or any email address at all--all that appears is a blank selection.

Ideas?
Thanks!

Willow
earthsaver - Aug 9, 2005 - 1:48 am
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Either you don't have yourself in your Address Book or you haven't set yourself there as "Me." (Card menu; "This is Me" or "Make This My Card," I think)

- Ben
Willow - Aug 11, 2005 - 11:52 am
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Perfect--thank you!

Willow
Willow - Aug 14, 2005 - 3:50 pm
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Hi Ben
I'm very new to mac, but I would like to learn how to write very basic apple scripts. Can you suggest a good place to start looking online?

Ultimately, I'd like to be able to set up a script that automatically sends an email from my draft mailbox in Mail.

But first I'd just like to learn how scripts work.

Thanks so much for your suggestions!
Willow
earthsaver - Aug 14, 2005 - 7:42 pm
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The script you're looking for to send drafts already exists:
http://www.versiontracker.com/dyn/moreinfo/macosx/16217

As for learning AppleScript, Apple has some good resources on its site:
http://www.apple.com/macosx/features/applescript/
You'll see Mail Scripts featured there, too. Click Resources part way down the page for more. Plus, an added benefit to Tiger (10.4) is Automator, which simplifies the creation of repetitive task scripts across a range of applications.

- Ben

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