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TICKET ARCHIVE -> Hyperterminal

No Wonder User - Nov 3, 1998 - 4:01 pm

KNOWLEDGE LEVEL: Beginner

PROBLEM: Software
COMPUTER TYPE: Hilgraeve
MODEL: Pentium 350
RAM: Not related
OS VERSION: Not related
SERVICE PACK:

DESCRIPTION:

Many times (too often) when I use Hilgraeve's
Hyperterminal to connect to the University's VAX from home, it disconnects me as soon as I click on the "Dial." No rhyme or reason. The next try it might or might not work (i.e. no loose wires). An additional pain is that i can't redial; I have to get out and restart Windows. Any suggestions? Thanks.
Cordially,
GJW

No Wonder Tech - Nov 6, 1998 - 3:57 am

Hello and thank you for using No Wonder!

Sorry for delay.
I need more information from you:
OS type, model and make of the modem, phone line type, properties of the connection ie. speed, data encoding, version of the Hyperterminal program; it appears on the splash screen.

Daniel Drumea
danieldr@nowonder.com
No Wonder!
www.nwonder.com