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Ticket Options
Question Profile
DATEApr 5, 2008
TICKET#336914
STATUSClosed
SUBJECTI can't log in.
CATComputers, Operating Systems, Applications or Connected Devices
TYPEOperating System Features, Bugs and Problems
DESCApple
DESC10.4.X (Tiger)
PLATFORMApple Macintosh (PowerPC G3,G4,G5)
MODELiMac G3
PROC
RAM
DRIVE
NAMELovett
USERNAMElovettgw
TECHNICALLots of Experience
ISSUESome Troubleshooting
Question Details
TICKET ARCHIVE -> I can't log in.
lovettgw - Apr 5, 2008 - 8:24 am
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I acquired recently an old G3 iMac running OS.4.11 (although I did not acquire the install discs with it). The machine is completely clear of user data from the previous owner.

As soon as I got it I set about marking it as mine by setting up my user name and password. Sadly, the iMac has since sat in a corner for 2 months and I stupidly didn't write down either the user name or password. Naturally I've tried about 20 of the most likelies but to no avail.

I have installation discs for OSX.4.11 which I got with my Macbook Pro last summer and tried to install that over the current option (as this is my best guess solution to the problem) but it doesn't seem to work. Not surprising since I have never done it before and am guessing as I go along.

The install disc says "hold C down as the mac boots up" but on doing this the machine hangs displaying computer script including words like "panic"!!!! Not very helpful really.

So... I'm stuck unable to log into my new old G3 iMac and unclear how to re-install the OS.
And now my OSX.4.11 install disc 1 is stuck inside the disc drive!

How do I get out of this mess?

Sincerely
Lovett
London UK
jvendryes - Apr 5, 2008 - 8:42 am
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Hi Lovett,
Thanks for using macosx.com!

Okay let's clear this up for you.
First, let's get your CD out, turn on the machine holding down the mouse button. Hold it down until the CD tray opens, take your CD and close the tray.

Second, what you are seeing on the screen is called a kernal panic. The reason you are getting that is because you cannot use an Intel based operating system (which is what your MacBook Pro uses) to boot a PowerPC based computer (G3-G5 computers).

What you need to do is get your hands on a retail version or PowerPC version of Mac OS X 10.4 and boot up from that to reset your user's password. If you don't have access to one of those disc's, you can generally bring it to an Apple Store and they will reset it for you.

Does that help?
Jason
lovettgw - Apr 6, 2008 - 3:46 pm
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Thnx Jason. So far part 1 is solved.

I'm asking around my friends to borrow their older install discs.
(Lumbering an iMac G3 to an Apple Store will be my desperate option!)

So will let you know if I get any more probs.
Many Thanks again.
Lovett
jvendryes - Apr 6, 2008 - 3:55 pm
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You're welcome! Best of luck!
Jason

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