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Question Profile
| DATE | Aug 13, 2008 |
| TICKET | #338434 |
| STATUS | Closed |
| SUBJECT | I mac won't start up |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Operating System Features, Bugs and Problems |
| DESC | Apple |
| DESC | 10.5.X (Leopard) |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | 20 inch Imac |
| PROC | 1.8 |
| RAM | 2 gig |
| DRIVE | 180 |
| NAME | Rob |
| USERNAME | rswmkw |
| TECHNICAL | Little Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> I mac won't start up
rswmkw - Aug 13, 2008 - 9:57 pm
We have a 20 inch G5 Imac( no isight ) that when it starts it you get the chime, then a apple in the gray screen and then nothing after a seconds the fan becomes on lauder and then it just stays that way it never moves forward to starting up.
Thank you for any help
Rob
Thank you for any help
Rob
DeltaMac - Aug 13, 2008 - 10:34 pm
Boot to your OS X install DVD (Leopard?)
Run Disk Utility from the menus.
Choose Repair Disk (different from Repair Disk Permissions.
Run that until it finds no problems.
If there's problems that Disk Utility can't repair, you should backup your important files (if you need to do that), then erase the drive, and reinstall your system and other software.
Or, if you have access to Disk Warrior, you can try that for help.
If no problems are found on the hard drive, then I would go forward with the OS X install, choosing the option to Archive & Install. Don't forget to choose to keep your settings on that options screen.
After the install, and everything is working OK, you can trash the Previous Systems folder that you created with the Archive & Install.
Make sure that your hard drive keeps enough free space. Minimum 10-15% space free is a good goal.
Let me know how it goes...
- Dale
Run Disk Utility from the menus.
Choose Repair Disk (different from Repair Disk Permissions.
Run that until it finds no problems.
If there's problems that Disk Utility can't repair, you should backup your important files (if you need to do that), then erase the drive, and reinstall your system and other software.
Or, if you have access to Disk Warrior, you can try that for help.
If no problems are found on the hard drive, then I would go forward with the OS X install, choosing the option to Archive & Install. Don't forget to choose to keep your settings on that options screen.
After the install, and everything is working OK, you can trash the Previous Systems folder that you created with the Archive & Install.
Make sure that your hard drive keeps enough free space. Minimum 10-15% space free is a good goal.
Let me know how it goes...
- Dale
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