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TICKET ARCHIVE -> Ichat With Tiger
Hootie - Aug 11, 2005 - 4:52 am
I have recently replaced my slightly older e mac with a new e mac (insurance claim due to lightning strike) and whereas I could chat away happily on my old e mac with Panther, the new one with Tiger 10.4 keeps telling me it has insufficient bandwidth for me to open a conference.
When I set it up initially, I may have set it to the wrong connection speed but I cannot find that screen to edit it now.
New E Mac - 80GB, 1.4Ghz, 256RAM (at present - my old 256 DIMMs chip doesn't seem to fit my new machine - would that be right also?)
Have been a Mac user for good few years but still finding my feet in OSX and Modem connections - we do have broadband obviously - ethernet connection.
I do not have a camera connected. I have checked for updates using the facility in the file menu which came up with nothing. I have the video tab in preferences on the first setting (can't remember what it says and I'm on my PC at work at present)
Many thanks for your attention.
Best
Hootie
When I set it up initially, I may have set it to the wrong connection speed but I cannot find that screen to edit it now.
New E Mac - 80GB, 1.4Ghz, 256RAM (at present - my old 256 DIMMs chip doesn't seem to fit my new machine - would that be right also?)
Have been a Mac user for good few years but still finding my feet in OSX and Modem connections - we do have broadband obviously - ethernet connection.
I do not have a camera connected. I have checked for updates using the facility in the file menu which came up with nothing. I have the video tab in preferences on the first setting (can't remember what it says and I'm on my PC at work at present)
Many thanks for your attention.
Best
Hootie
Drumhum - Aug 11, 2005 - 8:31 am
Tracy,
I suspect your problem with iChat is not actually to do with internet bandwidth but RAM. iChat should utilize whatever bandwidth it has available to it automatically.
Tiger 10.4 really does need more memory than 256MB to run properly. 512MB is now considered the minimum required for a happy Tiger. If you consider that some folk are running 4GB or more now-a-days, it puts that 256MB into perspective!
Add a stick of 512MB, good quality RAM to your existing 256MB (www.crucial.com are a good supplier) and I feel your ichat problems will disappear and you'll notice a marked improvement in Tiger's speed and other applications too.
feel free to get back to me.
regards
Tom
--------
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I suspect your problem with iChat is not actually to do with internet bandwidth but RAM. iChat should utilize whatever bandwidth it has available to it automatically.
Tiger 10.4 really does need more memory than 256MB to run properly. 512MB is now considered the minimum required for a happy Tiger. If you consider that some folk are running 4GB or more now-a-days, it puts that 256MB into perspective!
Add a stick of 512MB, good quality RAM to your existing 256MB (www.crucial.com are a good supplier) and I feel your ichat problems will disappear and you'll notice a marked improvement in Tiger's speed and other applications too.
feel free to get back to me.
regards
Tom
--------
You will be asked for feedback once this query is closed. All us techs love to get feedback:-) Thanks for using macosx.com
Hootie - Aug 11, 2005 - 10:43 am
Hi Tom,
Many thanks for you prompt response. I'm off to get more RAM and will let you know outcome.
All the best
Tracy
Many thanks for you prompt response. I'm off to get more RAM and will let you know outcome.
All the best
Tracy
Hootie - Aug 16, 2005 - 2:15 pm
Hi Tom
Hmmm... I've got my RAM - which I needed anyway, but it doesn't seem to have sorted out my problem. I have noticed also that I can't get my Limewire to work either - nobody searching my system and nothing coming in when I search for something. I reckon I must have something wrong in my system preferences. Personal File Sharing is on, Firewall is off although ichat bonjour, Gnutella limewire and network time are ticked. Internet sharing is off and the correct port is selected - ie Built in ethernet. Shouldn't Firewall be on? and internet sharing for that matter. I've swapped them all about so many times that I've forgotten what it was like originally.
I'd appreciate your thoughts.
Best
Hootie
Hmmm... I've got my RAM - which I needed anyway, but it doesn't seem to have sorted out my problem. I have noticed also that I can't get my Limewire to work either - nobody searching my system and nothing coming in when I search for something. I reckon I must have something wrong in my system preferences. Personal File Sharing is on, Firewall is off although ichat bonjour, Gnutella limewire and network time are ticked. Internet sharing is off and the correct port is selected - ie Built in ethernet. Shouldn't Firewall be on? and internet sharing for that matter. I've swapped them all about so many times that I've forgotten what it was like originally.
I'd appreciate your thoughts.
Best
Hootie
Drumhum - Aug 17, 2005 - 10:25 am
Hootie,
I'm sure your computer will be much happier with the extra RAM:-)
regarding your network prefs etc.
Firewall: This provides a barrier between you and the internet. I presume you have a modem/router connected and usually these devices are NAT configured. This provides a very good barrier to "unauthorised access" from the internet in itself and makes using a firewall less important. If you are not on a local network then for typical use, I would say having your firewall switched off will be safe. having a firewall switched on can cause problems unless you know what you are doing! being Mac based rather than Windows helps security too! Certainly for the time being I suggest you leave the firewall off. If you want the extra security then perhaps experiment with your firewall once you have everything working!
"Personal File Sharing" is only useful when you are on a local network. If you have other computers in your home connected to your router and you wish to share files, get access to each other's iTunes or iPhoto library for eg, then you need file sharing on. If yours is the only computer then filesharing can be off, but then it wont make any difference if its on! Note though if your have a wireless capable router then other folk from outside may be able to connect with your local network (ie your computer), unless you have set up your router securely.
If you can surf the web ok, receive emails etc and your firewall is switched off then I can't see how your system or network prefs are stopping iChat from working. In terms of a "bandwidth" issue, there is a setting in iChat prefs to limit the bandwidth. Its in the video tab. set it to "none" (that is so there is no bandwidth limit). The other thing that could affect ichat is if you are already using bandwidth such as downloading/uploading files with Limewire.
When you say conference do you mean for audio, video or just typing "chat"?
If you haven't got any camera connected then I assume you mean audio/typing. If you are trying to do video then I suspect you will have trouble setting up a video conference as a pretty powerful computer with a very fast internet connection (we're talking mega bits/sec not kilobits/sec!)
is needed to "host" such a connection. Can you "chat" via just typing ok? One to one audio chat should be perfectly possible on a 512k broadband connection. Do more than one to one and you may see performance drop unless you have a faster connection.
But what about limewire? Does this not work at all? If there is no connection at all then I would assume limewire would flag an error message. Check you have set things to be "online" (File menu - "connect"). Also check other prefs in limewire that can limit performance - you can limit the amount of people accessing your files at once for eg or limit the max bandwidth to use on downloading.
If it is working but just very slowly or with low performance then I feel you need to check just what your internet provider is giving you. Many ISP's are now "throttling" certain types of internet usage - particularly P to P applications (ie limewire), some simply switch off the "port" so that you can't use apps like limewire at all. It is even conceivable this is affecting ichat.
What sort of speeds are you getting with your internet connection? There are some speed checking websites around. In the UK adslguide.org.uk has such a facility. The point I am getting at is that you could well have a problem that your ISP needs to sort out. If you have a fast, reliable, unthrottled internet connection I can't see why you should have any problem using ichat or limewire.
Have a think about what I've said and get back to me.
regards
Tom
--------
You will be asked for feedback once this query is closed. All us techs love to get feedback:-) Thanks for using macosx.com
I'm sure your computer will be much happier with the extra RAM:-)
regarding your network prefs etc.
Firewall: This provides a barrier between you and the internet. I presume you have a modem/router connected and usually these devices are NAT configured. This provides a very good barrier to "unauthorised access" from the internet in itself and makes using a firewall less important. If you are not on a local network then for typical use, I would say having your firewall switched off will be safe. having a firewall switched on can cause problems unless you know what you are doing! being Mac based rather than Windows helps security too! Certainly for the time being I suggest you leave the firewall off. If you want the extra security then perhaps experiment with your firewall once you have everything working!
"Personal File Sharing" is only useful when you are on a local network. If you have other computers in your home connected to your router and you wish to share files, get access to each other's iTunes or iPhoto library for eg, then you need file sharing on. If yours is the only computer then filesharing can be off, but then it wont make any difference if its on! Note though if your have a wireless capable router then other folk from outside may be able to connect with your local network (ie your computer), unless you have set up your router securely.
If you can surf the web ok, receive emails etc and your firewall is switched off then I can't see how your system or network prefs are stopping iChat from working. In terms of a "bandwidth" issue, there is a setting in iChat prefs to limit the bandwidth. Its in the video tab. set it to "none" (that is so there is no bandwidth limit). The other thing that could affect ichat is if you are already using bandwidth such as downloading/uploading files with Limewire.
When you say conference do you mean for audio, video or just typing "chat"?
If you haven't got any camera connected then I assume you mean audio/typing. If you are trying to do video then I suspect you will have trouble setting up a video conference as a pretty powerful computer with a very fast internet connection (we're talking mega bits/sec not kilobits/sec!)
is needed to "host" such a connection. Can you "chat" via just typing ok? One to one audio chat should be perfectly possible on a 512k broadband connection. Do more than one to one and you may see performance drop unless you have a faster connection.
But what about limewire? Does this not work at all? If there is no connection at all then I would assume limewire would flag an error message. Check you have set things to be "online" (File menu - "connect"). Also check other prefs in limewire that can limit performance - you can limit the amount of people accessing your files at once for eg or limit the max bandwidth to use on downloading.
If it is working but just very slowly or with low performance then I feel you need to check just what your internet provider is giving you. Many ISP's are now "throttling" certain types of internet usage - particularly P to P applications (ie limewire), some simply switch off the "port" so that you can't use apps like limewire at all. It is even conceivable this is affecting ichat.
What sort of speeds are you getting with your internet connection? There are some speed checking websites around. In the UK adslguide.org.uk has such a facility. The point I am getting at is that you could well have a problem that your ISP needs to sort out. If you have a fast, reliable, unthrottled internet connection I can't see why you should have any problem using ichat or limewire.
Have a think about what I've said and get back to me.
regards
Tom
--------
You will be asked for feedback once this query is closed. All us techs love to get feedback:-) Thanks for using macosx.com
Hootie - Aug 18, 2005 - 7:44 am
Dear Tom,
Many thanks for your detailed response to my queries. The good news is, it's all sorted now! The problems all lay with my ISP server, you were quite right, they had recently turned off my P to P facility (without giving me any notice!) I have now upgraded, which strangely is going to cost less money per month and will enable P to P. As for the iChat, I have a confession, I have to say that because my Limewire wasn't working I had wrongly assumed that iChat wouldn't be either and I couldn't check at the time of my last message as I had no buddies online. Since then I have tried it again and the RAM has obviously sorted that out. I appreciate your information about my system settings and have saved it to file for future reference.
So... all in all, I think we can close this ticket - what a brilliant website, I shall certainly be giving you very positive feedback and am very grateful for all your help.
All the best
Hootie
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