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TICKET ARCHIVE -> Image Capture Will Not Open

anaelitz - Jun 18, 2005 - 10:49 am

I go to open image capture and I get the following message.
the application Image Capture quit unexpectedly after it was reopened. It never opens....HELP....

bobw - Jun 18, 2005 - 11:41 am

Hi Anaelitz

Not sure if this will help this problem, but try trashing the .plist files for Image Capture.

They're located here;

user>library>preferences>byhost

Their may be two or three. Trash each without emptying the trash and then try Image Capture.

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Bobw - Macosx.com Tech Support

anaelitz - Jun 18, 2005 - 8:48 pm

Thanks Bob, but it did not work. Do you have any other suggestions?

bobw - Jun 19, 2005 - 8:42 am

Anaelitz

What version of OS X are you using?

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Bobw - Macosx.com Tech Support

anaelitz - Jun 20, 2005 - 10:54 pm

Os 10.4.1

bobw - Jun 21, 2005 - 6:10 am

Anaelitz

Trash that plist file again and put the Image Capture program in the trash, don't empty yet.

Then you can reinstall the program from the Tiger disk.

Insert the Mac OS X Install disc that came with your computer.
Double-click "Install Bundled Software Only."
Follow the onscreen instructions as follows:

1. Select the destination.
2. Click Continue.
3. Click Upgrade to install all the applications or click Customize to select which packages to install.
4. If you click Customize, you'll see a list of applications that you can select to install, or deselect to not install
5. Use Customize and only select Image Capture.
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Bobw - Macosx.com Tech Support

anaelitz - Jun 21, 2005 - 12:13 pm

Install bundled software is not an option on my pwerbook g4 cd, nor on my tiger upgrade dvd.
what next?
and again.....thanks for hanging in there with me

bobw - Jun 21, 2005 - 12:24 pm

Ok, I've uploaded Image Capture for you. Use this link to download it;

http://homepage.mac.com/maktek/ImageCapture.zip
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Bobw - Macosx.com Tech Support

anaelitz - Jun 21, 2005 - 1:45 pm

Bob, thanks a ton, but I used pacifist this afternoon, extrated it off of the tiger dvd and installed it that way....thanks again...