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Question Profile
| DATE | Jan 14, 2008 |
| TICKET | #335636 |
| STATUS | Closed |
| SUBJECT | Images and photos in Safari 2x, 3x. |
| CAT | Computers, Operating Systems, Applications or Connected Devices |
| TYPE | Software Applications |
| DESC | Internet Related Utilities |
| DESC | |
| PLATFORM | Apple Macintosh (PowerPC G3,G4,G5) |
| MODEL | Imac dv slot |
| PROC | 400 |
| RAM | 512 |
| DRIVE | 40g internal 80g external |
| NAME | Ken |
| USERNAME | kenwoodall |
| TECHNICAL | Little Experience |
| ISSUE | Some Troubleshooting |
Question Details
TICKET ARCHIVE -> Images and photos in Safari 2x, 3x.
kenwoodall - Jan 14, 2008 - 4:44 am
Images in Safari appear fuzzy or out of focus, especially at- kenwoodall.orcon.net.nz/photos.
This does not happen in any other browser eg: Firefox, Netscape etc. Interestingly images are fine in safari when I open my locally stored site backup, which is in sinc.
Any ideas please" hello, anyone there??
iMac dv slot 400mg, 512 MB OS 10.4.11 dial up. Safari 3.
This does not happen in any other browser eg: Firefox, Netscape etc. Interestingly images are fine in safari when I open my locally stored site backup, which is in sinc.
Any ideas please" hello, anyone there??
iMac dv slot 400mg, 512 MB OS 10.4.11 dial up. Safari 3.
Natobasso - Jan 14, 2008 - 12:58 pm
Kia Ora mate! I'm moving to NZ with the wife and daughter in less than a year now. Can't wait!
Found a couple pics that were bad but the rest on your site looked good:
http://www.kenwoodall.orcon.net.nz/p...1019-full.html
Looks like it either got corrupted or is just a preview image rather than the original.
Your images look fine on Firefox on a Pc as well as IE7.
Found a couple pics that were bad but the rest on your site looked good:
http://www.kenwoodall.orcon.net.nz/p...1019-full.html
Looks like it either got corrupted or is just a preview image rather than the original.
Your images look fine on Firefox on a Pc as well as IE7.
kenwoodall - Jan 15, 2008 - 4:03 am
Ah ha, re your link. Ok some pics should be deleted and are bad examples. My problem exists with all photos and images at all sites, and only with safari 2x & 3x. If other Safari users do not have the same problem then the fault must lie with my installation, However the fact that Safari displays all perfectly when viewing from my local back up (ie: copy of my site stored on my hard drive) is baffling..........
kenwoodall - Jan 15, 2008 - 4:08 am
Natobasso - Jan 15, 2008 - 5:14 pm
I'll check the safari images here at work on my pc and at home on my mac and pc.
Can you tell me what the specs are for your images you're posting? Are they 72dpi or higher than that? They should all be 72dpi (web standards).
Can you tell me what the specs are for your images you're posting? Are they 72dpi or higher than that? They should all be 72dpi (web standards).
kenwoodall - Jan 16, 2008 - 8:38 pm
Photos are all at 72dpi. Also please read my post 15/1/08. Thanks.
Natobasso - Jan 17, 2008 - 1:51 am
Yes, I have read all your posts thus far. 
If the images work on your computer but not in Safari then you probably have a code issue. If you don't define the size of the images with a width or a height tag (or both) or in a column, the images will take the size of whatever they are contained in, hence the opportunity for distortion.
I do see you have height and width tags, but your css is buried many directories deep on your server, and your file names are very very awkward indeed. Not mention also buried deep within directories. This may not be the problem, but makes it slightly harder to rule out since we don't know the exact issue yet.
Have you tested your pages in other browsers? For me, all your images, save the grainy ones, look fine.
You posted one link in your original post of a bad image, but you've said that wasn't the one you wanted to show. Can you send me a link of where the problem exists so I can troubleshoot?
If the images work on your computer but not in Safari then you probably have a code issue. If you don't define the size of the images with a width or a height tag (or both) or in a column, the images will take the size of whatever they are contained in, hence the opportunity for distortion.
I do see you have height and width tags, but your css is buried many directories deep on your server, and your file names are very very awkward indeed. Not mention also buried deep within directories. This may not be the problem, but makes it slightly harder to rule out since we don't know the exact issue yet.
Have you tested your pages in other browsers? For me, all your images, save the grainy ones, look fine.
You posted one link in your original post of a bad image, but you've said that wasn't the one you wanted to show. Can you send me a link of where the problem exists so I can troubleshoot?
Natobasso - Jan 17, 2008 - 2:00 am
Also, Safari doesn't play well sometimes with Javascript (and also AJAX and other Microsoft technologies like asp).
Example here:
http://www.webmasterworld.com/javascript/3502337.htm
If you want to really test your images, make a page without any formatting at all and do one image with full formatting (height and width tags on the img src) and one without. See if the problem repeats in that situation.
If not, you'll have to build a test page with your layout and code and start taking things away till the issue resolves. Debug time!
Example here:
http://www.webmasterworld.com/javascript/3502337.htm
If you want to really test your images, make a page without any formatting at all and do one image with full formatting (height and width tags on the img src) and one without. See if the problem repeats in that situation.
If not, you'll have to build a test page with your layout and code and start taking things away till the issue resolves. Debug time!
kenwoodall - Jan 17, 2008 - 5:09 am
http://kenwoodall.orcon.net.nz/page3...-1002-full.jpg
The above link is a good example of an "out of focus" image however for you as with others it most likely looks fine. I have copies of some but there is no way to post them here. Another example would be the itunes ad in top middle of the apple downloads page which for me looks terrible in Safari. I am not skilled in web design, my site was built using "RapidWeaver" so any tags and css was out of my hands. However as the problem occurs in other all other sites (such as "Apple") I feel the answer must lie elsewhere???
The above link is a good example of an "out of focus" image however for you as with others it most likely looks fine. I have copies of some but there is no way to post them here. Another example would be the itunes ad in top middle of the apple downloads page which for me looks terrible in Safari. I am not skilled in web design, my site was built using "RapidWeaver" so any tags and css was out of my hands. However as the problem occurs in other all other sites (such as "Apple") I feel the answer must lie elsewhere???
Natobasso - Jan 17, 2008 - 10:37 am
The image link you posted looked absolutely fine.
Can you post a screen shot for me of an actual instance of a web page where this image defect is happening? Maybe that will tell me more.
Also post a screen shot of the apple website from the same browser and configuration. Would be good to compare.
Across the internet I have seen folks dissatisfied with the Safari browser for a variety of reasons. It's possible RapidWeaver is producing code Safari isn't handling very well, but when you mention the Apple website looks distorted too that leads me to believe this isn't what's happening.
If after I see these two images I still have no idea I'll probably have to put this question out there for another tech to answer.
Can you post a screen shot for me of an actual instance of a web page where this image defect is happening? Maybe that will tell me more.
Also post a screen shot of the apple website from the same browser and configuration. Would be good to compare.
Across the internet I have seen folks dissatisfied with the Safari browser for a variety of reasons. It's possible RapidWeaver is producing code Safari isn't handling very well, but when you mention the Apple website looks distorted too that leads me to believe this isn't what's happening.
If after I see these two images I still have no idea I'll probably have to put this question out there for another tech to answer.
kenwoodall - Jan 17, 2008 - 2:30 pm
http://www.kenwoodall.orcon.net.nz/page27/page27.html
Thanks for your quick response. Above is the link to defected images as requested.
Thanks for your quick response. Above is the link to defected images as requested.
Natobasso - Jan 17, 2008 - 3:20 pm
Those images are definitely bad. They look bad on Firefox on a pc and even in my photoshop when i download them. Funny thing is they are full size (about 250px wide) and 72dpi so it's not the resolution but the way they are being saved.
Do you have an original you could send me? Send to natobasso@macosx.com. Maybe I could process the file and send it back to you and see if that fixes it.
Do you have an original you could send me? Send to natobasso@macosx.com. Maybe I could process the file and send it back to you and see if that fixes it.
- Jan 17, 2008 - 4:51 pm
Those images are definitely bad. They look bad on Firefox on a pc and even in my photoshop when i download them. Funny thing is they are full size (about 250px wide) and 72dpi so it's not the resolution but the way they are being saved.
Do you have an original you could send me? Send to natobasso@macosx.com. Maybe I could process the file and send it back to you and see if that fixes it.
Do you have an original you could send me? Send to natobasso@macosx.com. Maybe I could process the file and send it back to you and see if that fixes it.
kenwoodall - Jan 18, 2008 - 8:37 pm
Have sent original as requested....thanks
kenwoodall - Jan 18, 2008 - 9:24 pm
My mail to natobasso@macosx.com keeps being returned with error messages.
Will keep trying.
Will keep trying.
kenwoodall - Jan 20, 2008 - 4:07 am
Natobasso - Jan 22, 2008 - 2:28 pm
EMAIL REMOVED.
kenwoodall - Jan 22, 2008 - 6:39 pm
My beloved iMac passed away over the weekend. So until I can afford another. I will have to close this ticket. Thank you all for your excellent help.
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