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TICKET ARCHIVE -> Installation And Removal of Iworks

twodime - Sep 24, 2005 - 4:41 am

Having trouble installing iwork '05. I previously intalled the demo and used for 30 days. Trying to install the complete package and it's telling me that i can't install the package on the selected volume. It says a newer version of the package is already installed. I can't find the previous demo version to remove it. Any thoughts on my problem would be much appretiated

DeltaMac - Sep 24, 2005 - 9:05 am

Of course, you should have been told that you did not not to remove anything. All that is needed is to type in the registration code, which will unlock the demo.
If you have already dumped the iWork folder in the trash, then you can get the software to reinstall by removing the receipt file for iWork.
Do this by opening the /Library/Reciepts folder. If you don't find a Receipts folder, you are in the wrong Library folder.
In the Receipts folder, find any file with the name iWork, Keynote, or Pages - (my system has 8 different files which include those names) and trash them all. Empty the trash. Logout and log back in, or simply restart your Mac. Now you should be able to install iWork. One hint - Apple commonly uses a letter Oh in the registration code, so if the code is refused, try changing any zeroes to ohs (the letter O, OK?)

Let me know how it goes...
- Dale

twodime - Sep 25, 2005 - 8:05 am

Thanks dude. It went in fine. Working now.