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TICKET ARCHIVE -> Installer not working...

applelife - Dec 26, 2006 - 11:08 pm

Hello

I have an iBook G4 late 2005 running Mac OS 10.4.8 and every time I try to install an application, the installer does not progress at PREPARING FOR INSTALLATION. It freezes, but the application still operates and there is no beach ball, but it just doesn't progress. Also this is not just with one application. I have tried it with iLife '06 and a few other things, so it applies to anything I try to install.

I have deleted com.apple.install.plist and com.apple.softwareupdate.plist as well as performed a repair of disk permissions as instructed from another source. But no luck.

Thanks,
Beau

Cheryl - Dec 27, 2006 - 6:39 am

Beau,

It could be that your hard drive is getting full. Open a window (it can be your home folder) and look at the very bottom. It will say how many items and how much space is available on the drive. For everything to run smoothly you should have at least 6 GB of available space in a 40 GB drive.

If you have less than that, you need to clean up and trash unused files. The first place to look is in your downloads folder. Delete all those files you downloaded yet did not install. We all have good intentions when we download and even I have files that I downloaded but never used.

Those preference files you deleted are for the Software Update panel in System Preferences.

When you do the installation, are you logged in as the Admin/owner of the computer? When you first got the computer and started up OS X, it prompts you to create a user that will be the administrator. This is the user account you need to be logged into in order to install programs.

Cheryl

applelife - Dec 27, 2006 - 11:32 am

Hi

I do have 10.27GB of space left. And also I am using an admin account. I have also made another admin account and it did not work there either.

Also when I try to install it says I still need 5 mor GB of space even though it says I only need 10 for iLife '06.

I've also gotten a suggestion to repair the disk using the Mac OS X install cd, but I'm not really sure what to do there.

Here is a picture of what is going on.

http://img346.imageshack.us/img346/3...stallervb8.png

It's just stuck there.

Beau

applelife - Dec 27, 2006 - 11:36 am

I think I just fixed it. I took the installer application from the applications folder on the install disk and replaced the old one with it and now it works. But I'm still not really sure what was wrong with the other one. But anyways, thanks for your help! ^_^

Beau

Cheryl - Dec 27, 2006 - 11:47 am

Beau,

I am not sure what you mean here:

"I took the installer application from the applications folder on the install disk and replaced the old one with it and now it works."

Were you running the installer from the CD or did you move the installer from the iLife CD to your hard drive?

The iLife CD would not have allowed you to replace any folder on it, which is why this confuses me.

Cheryl

applelife - Dec 27, 2006 - 11:52 am

I'm sorry. I meant I took the installer application from the Mac OS X cd and deleted the installer application from the iBook and the put the new installer application from the Mac OS X install cd on the iBook.

Sorry I'm confusing. ^_^

Cheryl - Dec 27, 2006 - 12:08 pm

Beau,

That makes sense, though usually that app does not go 'goofy'. I am glad you got it working.

Cheryl