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TICKET ARCHIVE -> Installing iWork

Frank9968 - Dec 9, 2005 - 12:31 am

Hi,
When I bought my 12" powerbook approx. 6 months ago I had the free trial of iWork. I used the free 30 days and then a month or so later I bought the software. When I started installing it, it came to the part where it asks me where I want it to instal and the hard disk came up by default. I chosse there and then it said there is nothing to install. I then dragged and dropped the software to my hard disk and tried to load the software again but it came up with the same error. Can you help?
thanks,
Frank

philippe99 - Dec 9, 2005 - 2:41 am

Frank, welcome to macosx.com

Do these links help you in resolving your issue ?

http://www.macosx.com/volunteer/qvie...estionid=13583
http://www.macosx.com/volunteer/qvie...uestionid=4209

Regards
Philippe

Frank9968 - Dec 26, 2005 - 4:20 pm

Hi Phillipe,

I tried the links but there was nothing about installing iWork.

Cheers,
Frank.

philippe99 - Dec 27, 2005 - 4:33 am

Yes, there is a relationship.
These articles spoke about the Receipts folder, the folder where Apple memorises all the stuff you have installed.
So to allow iWork to be re-installed, you must clean this folder of the signatures of the files of the iWork suite...so that the OS would believe you never installed any.

Do this by opening the /Library/Receipts folder. On a Finder window, select your hard drive icon on the left, then on the right:
* select Library
* select Receipts
(If you don't find a Receipts folder, you are in the wrong Library folder.)
In the Receipts folder, find any file with the name iWork, Keynote, or Pages -
my system has
iWork Extras.pkg
iWork Fonts.pkg
Keynote 2.pkg
Pages.pkg

and trash them all. Empty the trash. Logout and log back in, or simply restart your Mac. Now you should be able to install iWork

Philippe

philippe99 - Dec 27, 2005 - 4:35 am

On the other hand,

http://www.macosx.com/volunteer/qvie...estionid=13583

said "just enter your serial number into your iWorks demo and all the iWorks suite will be unlocked

Philippe

Frank9968 - Dec 28, 2005 - 4:32 pm

Thanks a million Phillippe,

Got it going.

Cheers,
Frank

philippe99 - Dec 29, 2005 - 3:51 am

Happy to have helped you on this point, Franck
Thank you for using macosx.com
All my wishes for the New Year, to you and your family.
Greetings from a snowy Belgium
Philippe