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Ticket Options
Question Profile
DATEAug 15, 2006
TICKET#27713
STATUSClosed
SUBJECTInstalling my Mac OS X 10.3.9 update CD
CATComputers, Operating Systems, Applications or Connected Devices
TYPESoftware Applications
DESCDownloadable Software
DESC
PLATFORMApple Macintosh (PowerPC G3,G4,G5)
MODELMac OS X 10.2.8
PROC800MHz
RAM512
DRIVE60GB
NAMEHiram Scott
USERNAMEhscott
TECHNICALLots of Experience
ISSUENeed Second Opinion
Question Details
TICKET ARCHIVE -> Installing my Mac OS X 10.3.9 update CD
hscott - Aug 15, 2006 - 8:55 am
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Problem:

My current version of iMovie 3.0.3 will not work with my current version of iDVD 2.1.

I have a G4 iMac OS X 10.2.8 (Jaguar) computer.

About a year ago I downloaded the iMovie 3.0.3 upgrade, however, iMovie 3.0.3 will not work with iDVD 2.1. which came installed with my G4.

When I tried to export my iMovie project to iDVD I got a message that stated, "Compatible version of iDVD required. This feature requires iDVD version 3.0 or later."

I was told by the Apple support people that I had to purchase iLife and that it would allow the version of iMovie that I currently have to work with iDVD, because the latest version of iDVD was included with the iLife package.

When I purchased iLife '06 and attempted to install it onto my computer I got another authorization message that stated,
"This software requires Mac OS X version 10.3.9 or later."

After the above I went on ebay and purchased a Mac OS X 10.3.9 (Panther) upgrade CD, but when I tried to install it I got another authorization message that stated, "This Package may only run on Mac OS X version 10.3 or higher."

I called the Apple support people and explained to them my situation and it was explained to me that an upgrade is different from an operating system. I was told that what I purchased was an upgrade, and that what I needed to install was the latest (Tiger) operating system.

Do I have to purchase the Tiger operating system in order for me to use iDVD? Is there a resolution to my problem without me having to pay $120.00 for the Tiger operating system? If I do that I would have purchased iLife and the Panther upgrade cd for nothing. Please help.

Hiram Scott



Cheryl - Aug 15, 2006 - 10:01 am
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Hiram,

Apple Support people were right when they said you could not install 10.3 using an upgrade CD. What you purchased was a CD that upgraded a computer from 10.3 to 10.3.9. Those upgrade CDs can be confusing.

What Apple was trying to do was to get your computer updated to the newest version. You can't blame them.

What you really need is the full install OS 10.3 CD/DVD. You can get it here for under $50. US.
http://eshop.macsales.com/shop/osx-c...ware-and-more/

Once you have the DVD, select the archive & preserve to save all your personal stuff and settings. Then use Software Update panel in System Preferences to update your computer to 10.3.9 (including the security updates, Quicktime, iPhoto, & iTunes).
Now you will be able to use iLife and iDVD.

Let me know if you need further assistance.

Cheryl
hscott - Aug 15, 2006 - 2:41 pm
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So after I install Mac OS X 10.3 then I should install the 10.3.9 update that I purchased on ebay? If yes, then this would mean that I should install iLife to complete this whole process. Please confirm.

Thanks,
Hiram Scott
Cheryl - Aug 15, 2006 - 5:28 pm
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Hiram,

Yes, your are correct. And use Software Update in System Preferences to get the security updates.

After you have installed iLife, use Software Update to get the updates if any for those programs.

And after you have done an update remember to use Disk Utility (in applications>Utilities) to repair permissions.

Cheryl
hscott - Aug 19, 2006 - 4:28 am
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Hello Cheryl, in your answer you instructed me to "select the archive & preserve to save all your personal stuff and settings" where do I go to do this, where is the "archive & preserve" option on my iMac? I received the disk from the company you refered me to and am now ready to upload Panther onto my system.

Hiram
TechSupport - Aug 19, 2006 - 9:25 am
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Cheryl - Aug 20, 2006 - 11:00 am
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Hiram,

Sorry for the delay in getting back to you.

Start up from your Mac OS X Install Disc 1
The Welcome to the Mac OS X Installer window appears.
Before installing go to the Installer Menu and select Disk Utility.
When that opens click on the second icon in the side bar at the left, then click on Repair Disk at the bottom right.
Watch the activity screen. If it does any repairs - you will need to click on the Repair Disk button a second time after the first pass is done. The object is to make sure it finds all the problems and repairs them. You may need to hit that button a third or fourth time to get no references to repairs made.

Now click on Repair Permissions.
Quit disk Utility. You should be back to the Installer screen.
Click Continue. The Important Information window appears.
After reading or printing the information, click Continue. The Software License Agreement window appears.
After reading or printing the information, click Continue.
An agreement sheet appears. If you agree with the license agreement, click Agree. The Select a Destination window appears.
Click the volume that you wish to install to.
Click Options. The installation options sheet appears.
Select Archive and Install.
Select the volume which already has Mac OS X installed.
You should also select Preserve Users and Network Settings, to preserve network and Home directory settings.
Click OK.
Click Continue to begin the installation.



Cheryl

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